Commtouch and Ask Jeeves International Deliver Email Solutions to Ask Jeeves Users in the UK Launching in Great Britain, Jeeves Mail to Serve up Reliable, World Class Email to Millions of Ask.co.uk Users MOUNTAIN VIEW, Calif. and EMERYVILLE, Calif. Sept. 22 /PRNewswire-AsiaNet/Commtouch (Nasdaq: CTCH), the worldwide leader in outsourced email and messaging solutions, today announced an agreement with Ask Jeeves International, a wholly owned subsidiary of Ask Jeeves, Inc., to provide email services to Ask Jeeves users. Beginning with the UK market, Jeeves Mail(SM) will meet the specific needs and interests of users in Britain and the Republic of Ireland. In addition to Ask Jeeves UK's intuitive question answering service, Jeeves Mail will provide UK users with the industry's most sophisticated email and messaging technologies powered by Commtouch. With Jeeves Mail, users can set up email accounts, utilize the online calendar and rely on an integrated address book. Photo: http://www.newscom.com/cgi-bin/prnh/20000210/SFTH038 "Starting with Ask Jeeves UK, Commtouch brings robust international messaging services to Ask Jeeves International," said Commtouch president Isabel Maxwell. "Commtouch's reliable and scalable messaging, superior customer service, coupled with Ask Jeeves' intuitive question answering technology, will provide millions of Ask Jeeves users worldwide with an easy-to-use, convenient email service." Ask Jeeves International's strategic alliance with Commtouch provides an opportunity to build on the rapid success of Ask Jeeves UK, deliver premier email services to Ask.co.uk's audience and strengthen Ask Jeeves UK's ability to serve its customers across Great Britain. According to eMarketer, Britain has the highest Internet usage in Europe and ranks third worldwide, trailing only the United States and Japan. eMarketer also estimates that Internet usage in the UK will rise to 15 million people by the end of this year and grow to 23 million by the end of 2003, presenting a tremendous opportunity for Ask Jeeves International and Commtouch to reach out to the millions of UK consumers going online each year. "Already the 12th most popular Web site in the UK, Ask.co.uk has delivered the same high level of user satisfaction that Ask.com brings to the more than 13 million unique users in the United States," said Claudio Pinkus, COO of Ask Jeeves International. "Partnering with Commtouch to deliver email services with integrated instant messaging, a highly customizable interface, Web based calendar and top-level security enables Ask Jeeves International to increase user loyalty and satisfaction." The alliance between Ask Jeeves International and Commtouch will not provide email services to Ask.com users in the Unites States. Ask Jeeves UK is a joint venture between Ask Jeeves International, Carlton Communications and Granada Media at Ask.co.uk and is a leading provider of question answering services for UK consumers and UK businesses on the Web. About Ask Jeeves International Ask Jeeves International is a wholly owned subsidiary of Ask Jeeves, Inc., created to deliver country- and language-specific versions of Ask Jeeves at ask.com and Ask Jeeves Business Solutions worldwide. Through joint ventures and strategic partnerships, Ask Jeeves International joins with Fortune 100 and other major corporations in local markets to expand Ask Jeeves' brand, technology and services globally. About Ask Jeeves, Inc. Ask Jeeves is a leading provider of intuitive, intelligent question answering technologies and services. Ask Jeeves' solutions enable companies to convert online shoppers to buyers, reduce support costs, understand customer preferences and improve customer retention. Ask Jeeves also syndicates its solutions to portals, infomediaries, and content and destination sites to help companies increase e-commerce and dvertising revenue. Ask Jeeves deploys its solutions on Ask Jeeves at Ask.com, Ask Jeeves for Kids at AJKids.com and DirectHit.com, to help companies target and acquire qualified prospects online and to provide consumers with real-time access to information, products and services. For more information, visit http://www.ask.com or call 510-985-7400. About Ask Jeeves UK Ask Jeeves UK (www.ask.co.uk) is a humanized question answering service for web surfers to find what they are looking for online. Fielded by Jeeves, the Internet butler, it allows users to type in a question using plain English to receive back in a friendly, human way the relevant answers and suggestions for where they can find information on the Internet. Launched in the UK in February 2000, www.ask.co.uk is the 12th most visited web site in the UK (according to MMXI Europe figures for July) with 1.5 million unique users. Ask Jeeves UK is a joint venture between Ask Jeeves International Inc., Carlton Communications and Granada Media. About Commtouch Commtouch is the leading global provider of outsourced email and integrated messaging solutions, currently serving more than 17 million email boxes worldwide. Commtouch customizes messaging solutions for 400 various corporations, small to medium size enterprises, ASPs, ISPs, portals and online companies such as About.com, Asahi-Shimbun, Citibank, Ericsson, Exodus Communications, First USA, Go2Net, IFX, myCIO.com, Microsoft, Multimania.com, Scandinavia Online, Talk City, Toshiba, Tutopia, and Yupi. Commtouch offers the most integrated suite of online messaging applications in 26 languages that include advanced features such as online calendaring, unified messaging, wireless integration and direct marketing applications. Founded in 1991, Commtouch has offices in Silicon Valley, Los Angeles, New York City, Miami, London and Tel Aviv. Additional Company information may be obtained by visiting www.commtouch.com. NOTE: Commtouch is a registered trademark of Commtouch Software Ltd. Ask Jeeves is a registered trademark of Ask Jeeves, Inc. Ask.com, Jeeves Mail, Ask Jeeves for Kids are service marks of Ask Jeeves, Inc. Other terms and product names in this document may be trademarks of their respective owners. SOURCE CommTouch CONTACT: Debbie Kay, 972-9-8636806, or [email protected], or Michael Krems, 650-864-2210, or [email protected], both of CommTouch; or Quimby Mills of Ask Jeeves, Inc., 510-985-7683, or [email protected] Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/20000210/SFTH038 AP Archive: http://photoarchive.ap.org PRN Photo Desk, 888-776-6555 or 201-369-3467/ Web site: http:// www.ask.co.uk/ Web site: http://www.ask.com/ Web site: http://www.commtouch.com/