BANGKOK--10 Jun--/PRNewswire-AsiaNet/InfoQuest Performa Global Consulting, a member of gategroup, today announced the launch of its new Bangkok-based training facility for the hospitality industry: Elan, the Performa Institute for Guest Service Education. Elan was conceived by Performa to provide students across Thailand and greater Southeast Asia with a strong, well-rounded preparation for careers in the aviation and hospitality industry. Performa has over 25 years of experience in designing award-winning guest service experiences for the world's leading airlines and hotels. "At Elan we have a vision -- to create a learning environment unlike any other, one in which our multinational team of industry experts will help transform and refine our students' knowledge and skills and enable bright and ambitious individuals to provide the very best in service to the growing world of aviation and hospitality," said Keith Yates, founder and Executive Chairmanof Performa. The 200-square-meter training facility, located in the bustling centre of Bangkok, offers training across a variety of disciplines including grooming, guest service skills, teamwork and non-verbal behavior, cabin crew roles, service-level English proficiency, in-flight service, customer interaction and interview techniques. A separate Elan English course is designed to meet the high requirements of international airlines for excellent English communication levels. In addition to flight attendant and English training, Elan has recently completed a new training module, dedicated to individuals wishing to work in airport lounges across the globe. At Elan, students are coached by industry professionals -- trainers who work with Performa and have gathered experience with some of the world's leading airlines and hotels. This depth of understanding of guest service design and a passion for learning were the inspiration behind Performa's creation of Elan. "We look forward to witnessing magical moments on a daily basis as our students discover their full potential and take the first steps towards their dream careers," Yates said. About Performa Performa Global Consulting counts among its clients some of the world's most prestigious airlines and hotels, including Cathay Pacific, Malaysia Airlines and Lufthansa, The Savoy and The Four Seasons. Performa and Elan are members of gategroup, the umbrella brand representing 11 member companies in three major areas -- catering and hospitality, aircraft provisioning and logistics, and in-flight solutions Other brands within gategroup are Gate Gourmet, deSter, Supplair, Harmony, Pourshins, eGate Solutions, Gate Aviation, Gate Safe and potmstudios. SOURCE: Performa Global Consulting CONTACT: Adrian Pring, Manager Brand & Communications, Performa Global Consulting, +66 2 654 0588, [email protected] --Distributed by AsiaNet ( www.asianetnews.net )--