Bangkok--8 Nov--Software Park
Date / Time: 16 - 17 December 2010/ 09:00 - 16:00 hrs.
Venue: Training / Seminar Room, 3rd Floor, Software Park Building
Registration Fee: 12,000 Baht (Excl. Vat 7%)
Course Overview
This two-day course provides a framework for planning and conducting workshops and interviews and includes "take away" interview and workshop planners. The course will equip participants with a tool kit of interviewing and workshop facilitation techniques. These are tempered with many hard won tips and tricks gleaned from years of practical experience. The course relies on a minimum of theory, emphasising group activities and role-playing as the appropriate way to learn.
At the end of the course, participants will find that their skills have improved and they are able to present a more confident and professional image during interviews and workshops.
Course Audience
- Business Analysts, Business System Analysts, Systems Analysts, Functional Analysts
- Software Engineers, Developers, Requirements Engineers, Requirements Analysts
- Systems Engineers, Electrical Engineers, Control Engineers, Mechanical Engineers, Human Factors Specialists
- Process Engineers, Software Engineers Process Group (SEPG) Staff, Methodologists, Process Improvement Staff
- Test Engineers, Testers, Quality Assurance Staff
- User, Representatives, Stakeholders, Project Managers, Program Managers
Course Contents
- Introduction
- An overview of information gathering techniques
- Layered systems model and information gathering
- Techniques for gathering information
- Information gathering life cycle
- Interviewing
- Strengths and weaknesses
- Stages
- Types of questions
- Listening skills
- Interviewing planner
- Interview log
- Workshops
- Prototyping
- Questionnaires
- Practical exercises
- Review and conclusion
Course Benefits
The participants will be able to:
- Develop interviewing and facilitation skills
- Build confidence conducting interviews and facilitating workshops
- Develop interpersonal skills
For more information please contact:
Poonporn Limpakom
Technology Transfer Department
Software Park Thailand
Tel: 02-583-9992 ext. 1421
Fax: 02-583-2884
E-mail:
[email protected]