Bangkok--1 Jun--Thai Airways
Mr. Piyasvasti Amranand, THAI President, announced that THAI is implementing an ongoing project to retrofit a number of aircraft in its fleet, aiming to create higher customer satisfaction, in an effort to meet customer’s needs and to improve THAI’s overall competitiveness. The project consists of a plan to upgrade every seat in every class of service, complete with installation of personal screens and new in-flight entertainment system. Besides the seat, flight connectivity development will also be conducted, providing customers the leisure of staying connected to the world traveling onboard.
THAI Catering services, suppliers of in-flight food and refreshments, will continue serving exclusive cuisine to the THAI customers. THAI plans to install additional kitchenware such as microwave, coffee-espresso machine, and a galley air chiller to maintain food freshness throughout the entire flight and an induction heat unit (IHU) to ensure meals are presented as though freshly prepared in the kitchen.
Passenger Cabin and In-flight Product Improvement Project on Boeing 747-400
THAI is in the process of upgrading passenger cabins and products on 12 Boeing 747-400 aircraft. The project is divided into two phases:
Phase 1: Retrofit of 6 Boeing 747-400 aircraft that will be retrofit with new seats, equipped with personal screens and new in-flight entertainment system on every seat in economy class. This project phase has already begun implementation and is expected to be complete during 2011-2012.
Phase 2: Retrofit of 6 Boeing 747-400 aircraft that will be installed with new seats, equipped with personal screens and new in-flight entertainment system. This phase is expected to be complete during 2012-2013.
In accordance to the Improvement of Passenger Cabin and In-Flight Product Plan, in all retrofit stage for Boeing 747-400 aircraft, an inspection will be conducted based on standard procedure set by the Federal Aviation Administration of United States of America (FAA) and Civil Aviation Institute.
THAI’s Boeing 747-400, Registration TGR, Ready for Service
THAI’s Boeing 747-400, registration TGR, royally bestowed the name “Prarajchatun Siriwatana,” is the first aircraft under Phase 1, to have been delivered with retrofitted passenger cabin and in-flight products. The economy class section was installed with new seats and equipped with personal screens from Zim Flugsitz Gmbh Limited. Along with the seats, a personal telephone system was installed to allow customers to make phone calls to ground networks while in flight through credit card payment.
There are 10 Royal First Class seats on this aircraft. For the customer comfort and privacy, Royal First Class seats may be adjusted by 180 degrees, with a seat width of 21.84 inches and seat pitch of 76 inches, and each seat is equipped with a 10.4 inch personal screen.
A total of 40 seats are equipped in Royal Silk Class. Royal Silk Class seats may be adjusted by 170 degrees, with a seat width of 20 inches, seat pitch of 60 inches and a 10.4 inch personal screen.
There are 325 seats in Economy Class. Each Economy Class seat has an 18 inch seat width, with a seat pitch of 34 inches, with each seat fully equipped with a 9 inch personal screen. All passenger seats in every class of travel on this aircraft is equipped with a fully functional in-flight entertainment system, providing customers with a wide selection of movies, music, telephone and 115V power outlet. This Boeing 747-400, under registration TGR, is the first THAI aircraft with completed passenger seat retrofit and the new in-flight product installed. This retrofitted aircraft will serve flights on the route Bangkok — Frankfurt.
In-flight Entertainment System on Boeing 747-400, Registration TGR
When passengers traveling with THAI, they will experience the personal in-flight entertainment of their choice, with the selection as follows:
100 movies 150 TV shows and documentary 500 music albums 17 music channels New interactive menu screen, with selections easier to make and a wider choice of entertainment to choose from, in addition to passenger information such as airport and destination-related information.