Bangkok--14 Oct--FAQ
A free night’s stay is a Welcome Reward
Hotels.com launches Welcome Rewards loyalty programme in Thailand as part of major simultaneous global expansion
Hotels.com, the world’s leading hotel booking website, today launches Welcome Rewards, its loyalty programme offering customers one free* night for every ten nights stayed
The loyalty programme, which allows customers to accumulate their ten nights across chain hotels, B&Bs, self catering and independents, is the first of its kind in Thailand. The launch follows the successful rollout of Welcome Rewards in the US and much of Latin America in 2008 and the UK, Canada and Australia in 2010.
Unlike most reward programmes, which are usually specific to one brand, Hotels.com allows customers to accumulate their ten nights across independent and chain hotels and to redeem their free* night at more than 65,000 eligible hotels around the world. The eligible hotels are clearly marked on the website.
With Welcome Rewards, there are no blackout dates or complicated point systems - customers just stay ten nights and then take their eleventh night for free*.
Johan Svanstrom, Managing Director, Asia Pacific for Hotels.com commented: “Welcome Rewards is a simple, straightforward programme that can be used at more than 65,000 hotels globally, and is far more generous than the vast majority of hotel loyalty programmes. The launch of Welcome Rewards is a significant pro-customer innovation that will benefit corporate and leisure travellers alike.”
Welcome Rewards is as easy as logging on to Hotels.com, booking accommodation and simply reaping the rewards when you have stayed ten nights.
Welcome Rewards is now available in Thailand exclusively on Hotels.com. For details of how to join as well as full terms and conditions, visit www.Hotels.com.
Notes to editors:
Redeeming your Welcome Rewards:
- Ten nights can be booked at once or separately and can be across multiple eligible hotels
- Hotels participating in the Welcome Rewards programme are clearly marked on Hotels.com
- You can redeem your free* night at any time of the year — there are no restrictions
- The free* night is valued at the average rate of the ten stays — consumers have the option to use the free* night for a higher rate room by paying the difference
- The account holder — the person who makes the booking — receives the loyalty credit, even if you booking for other people.
- Loyalty credits never expire, as long as you make one booking every 12 months
* Taxes and fees apply to the free* night.
Issued on behalf of Hotels.com by FAQ Co. Ltd
For further information, please contact:
Maythavee Chalermtanasak
FAQ Co., Ltd.
Tel. +662 971 3711 ext 116
Email:
[email protected]
About Hotels.com
As part of the Expedia group which operates in all major markets, Hotels.com offers more than 135,000 quality hotels, B&Bs and serviced apartments worldwide. If a customer can find the same deal for less on a prepaid hotel, Hotels.com will match it. Hotels.com benefits from one of the largest hotel contracting teams in the industry negotiating the best rates for its customers, plus there are more than 2 million reviews from users who have actually stayed in the hotels to ensure customers make an informed choice when booking. Hotels.com has recently launched its Welcome Rewards customer loyalty programme in Thailand, where customers can earn a free night for every ten nights stayed (subject to Welcome Rewards terms and conditions as set out at www.hotels.com). Travellers can book online or by contacting our multilingual call centre on 001-800-012-0666628.