Bangkok--23 Jul--AirAsia
Starting from 1 October 2012, AirAsia will move its operations from Bangkok Suvarnabhumi Airport to Bangkok Don Mueang International Airport.
In preparation for this move, AirAsia will be performing an airport code switch from Suvarnabhumi International Airport (SVB) to Bangkok Don Mueang International Airport (DMK) in the system’s back end during 10 pm (22.00hrs) of 27 July 2012 until 10 pm (22.00hrs) of 29 July 2012, Thailand time (GMT +7).
During the system change, passengers will be unable to make any new bookings online, through agents, airport sales office and travel service centres for flights going to or from Bangkok during the travel period of October 1st, 2012 onwards.
Passengers on all BANGKOK flights for the travel period of 1 October 2012 onwards will also be temporarily affected by not being able to use the Manage My Booking function or web check-in.
Passengers whose travel dates are before 1 October 2012 remain unaffected. Those who intend to make travel plans between other destinations that are not via Bangkok can continue to do so normally (for example, flights departing from Chiang Mai or Phuket remain unaffected).
Passengers who wish to make a booking or make changes to any flights in and out of Bangkok with the travel period of 1 October 2012 onwards are advised to do so before 10 pm (22.00hrs) of 27 July or after 10 pm (22.00hrs) of 29 July 2012, Thailand time (GMT+7).
After the airport code change has been completed, passengers who are traveling to or from Bangkok from October 1st, 2012 onwards will receive an updated travel itinerary with the new airport code (DMK). Those who have already checked in for their flights to or from Bangkok with a travel period of October 1st, 2012 onwards will be required to check-in again.
For urgent changes during this maintenance period, please have your booking reference number ready and contact us via live chat or eForm. Live updates will be provided at AskAirAsia.com about when these functions will become available again.
We apologize for any inconveniences caused. Thank you for your patience and understanding as we continue to prepare for a smooth transition to Don Mueang International Airport.
For more information, please visit www.airasia.com or AskAirAsia.com.