Visa, a global leader in digital payments, and ShopeePay, a leading digital wallet and online payment service in Southeast Asia under Monee, today announced the launch of Visa Payment Passkey in Thailand, enabling consumers to enjoy a faster, more seamless and more secure online payment experience.
As Thailand's digital economy continues to grow, consumers increasingly expect shopping experiences that are convenient, intuitive and secure. Yet checkout remains one of the most important moments in the customer journey, where authentication requirements can create unnecessary friction and interrupt purchases.
Visa Payment Passkey helps address this challenge by allowing consumers to authenticate transactions using the same trusted method they use to unlock their devices, such as fingerprint, facial recognition or device PIN. By reducing reliance on passwords and one-time passcodes (OTPs), the solution enables a smoother checkout experience while maintaining strong security protections. Biometric information remains securely stored on the user's device and is never shared externally.
With a simple one-time enrolment, shoppers can enjoy a more streamlined way to pay online across participating merchants, helping them move from cart to confirmation with greater ease and confidence.
Delivering a Simpler Checkout Experience
When making a payment or transacting via ShopeePay with a saved Visa card, eligible users can complete their purchase in four simple steps:
Select a saved Visa card at checkout and proceed with payment.
Visa initiates authentication to securely verify the transaction.
Confirm identity using Visa Payment Passkey through fingerprint, facial recognition or device PIN.
Receive instant payment confirmation and complete the purchase seamlessly.
This streamlined experience reduces interruptions during checkout, eliminating the need to manually enter passwords or wait for OTPs while maintaining strong security standards.
Delivering Value Across Thailand's Payments Ecosystem
Visa Payment Passkey is designed to create value across every part of the digital commerce ecosystem.
For consumers: It provides a faster and more convenient payment experience by simplifying authentication and reducing the need to switch between apps or wait for SMS OTPs.
For merchants: Visa Payment Passkey will initially roll out on Shopee, a flagship e-commerce platform, to enable a seamless checkout experience that helps reduce friction and supports higher purchase completion, especially during major shopping campaigns and peak sales periods.
For issuing banks: Visa Payment Passkey strengthens authentication while helping reduce fraud risks and unnecessary transaction declines, supporting greater customer confidence in digital payments.
Driving the Future of Digital Commerce
Anthony Watson, Country Manager, Visa Thailand, said "Digital commerce is becoming an increasingly important part of everyday life, and consumers expect payment experiences that are both seamless and secure. At Visa, we are focused on removing unnecessary friction from the payment journey while maintaining the trust and protection that consumers, merchants and financial institutions rely on."
"Visa Payment Passkey represents the next evolution of payment authentication. By enabling consumers to verify purchases using the devices they already trust, we can make online payments simpler and more intuitive while strengthening security. This innovation creates value across the ecosystem by helping consumers check out more easily, supporting merchants with a smoother customer experience and enabling issuers to offer stronger authentication for digital transactions."
Supphavit Hongamornsin, Country Head, Monee Thailand, said "At ShopeePay, we continuously innovate the payment experience across our digital ecosystem to make everyday transactions more convenient, reliable, and seamless for our users. As consumer expectations continue to evolve, speed, simplicity, and security have become essential elements of the digital experience."
"Through our partnership with Visa, we are introducing the Visa Payment Passkey to make authentication more seamless and secure across our ecosystem. By simplifying authentication, we aim to elevate the experience for our customers, while helping sellers and brands connect more effectively with customers across our platform."
Supporting Thailand's Digital Future
The launch of Visa Payment Passkey reflects Visa and ShopeePay's shared commitment to advancing Thailand's digital economy through innovations that make everyday commerce simpler, safer and more convenient.
Eligible Visa cardholders making payment on Shopee and ShopeePay platforms can activate Visa Payment Passkey when prompted and experience a faster, easier and more secure way to pay online.
As digital commerce continues to evolve, Visa and ShopeePay will continue working together to deliver innovative payment experiences that help consumers make a payment with confidence while supporting the long-term growth of Thailand's digital economy.