Bangkok--15 Nov--dtac
dtac goes CRM-oriented with year-round activities and this latest one “Thank you for being with us”, the longer you stay with us, the more device discount you’ll get, in order to maintain existing customer base. Up to 2,400-baht mobile phone discount is given away from today until December 25, 2103, projecting to strengthen smartphone customer base. The company is also working on plans to gear towards offering superior experience of TriNet — 3 smart networks; clearer, faster and more budget-friendly on dtac’s widest bandwidth. Pakorn Pannachet, Senior Vice President — Market Division, Total Access Communication PCL or dtac, revealed that dtac is introducing “Thank You for being with us” the latest campaign which use the period of staying with us to use as device discount on every mobile device model; 1-month equals 10 baht (up to 20 years for 2,400 baht discount). Simply check by calling toll-free *234# and use for redeem the discount at either all dtac service centers nationwide or dtac online store from now until December 25, 2013.
Out of 27 million dtac subscribers nowadays, 70% of customers still have been using 3G 2100MHz-unable mobile phones and dtac subscribers of more than 5 years account for 5 million subscribers. The campaign is thus projected to drive more customers to reach to smartphones.
The “Thank you for being with us” campaign is part of dtac’s activity to provide exclusive experiences and match customers’ needs. Starting from more CRM activities early this year including dtac reward and dtac reward extra, dtac is constantly on the lookout to serve our premium customers who have been with us for over 10 years with services like personal assistant, special roaming package and a chance to purchase mobile phones and tablets before other customers
“Aside from those, dtac also offers our customers the Free Happiness program with exclusive deals by our partners, proven as our continuous endeavor to make customers happy all year round especially the end of the year when people give away gifts or maybe a new mobile phone to each other.”
Additionally, what dtac has always put importance on is its vision “Internet for All” and superior experience on dtac TriNet. It is believed that a good mobile phone plays an important role on impressive experience; therefore, dtac is trying its best to offer as best mobile phone as possible to customers.
“dtac is feeling gratitude on customers’ trustworthiness and also feeling honored to be the chosen as mobile phone network operator. Your trust and love are highly appreciated. We, at dtac, are committed to do our best to take care of all customers, hoping that this campaign; “Thank you for being with us”, will make us loved more and more by our customers.”