Bangkok--11 Nov--Farh Agency
South East Asia’s Customer Experience Event Coming to Bangkok November 20-21
Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that its annual G-Summit conference will be held November 20-21in Bangkok, Thailand.
The South-East Asia conference is part of a global G-Summit series that brings together thousands of customer experience thought leaders, technology visionaries and leading global brands, to share best practices and learning on how to innovate and deliver great customer experiences. The upcoming Summit will challenge enterprise organizations to re-think their contact center strategies by designing customer journeys that promise a more effortless experience while increasing revenue, improving loyalty and lowering cost.
Taking Customer Experience to the Next Level Throughout the OrganizationG-Summit 2014 South-East Asia will focus on “Taking Customer Experience to the Next Level,” a theme which symbolizes the new rapid-to-deploy innovations Genesys has created for its customers, as well as the latestCustomer Experience Platform available in Business and Enterprise Editions.
“G-Summit 2014 is a call to business leaders to re-think how they can take their customer experience to the next level to achieve their business goals and deliver on their brand promise,” said Bruce Eidsvik, Managing Director of Genesys APAC. “This year we are committed to helping organizations drive their customer experience to the next level with new and exciting customer experiences. We’ll be demonstrating the latest innovations, insights and best practices to show how them how to engage with customers in a way that matters to them most and deliver a differentiated customer experience.”
G-Summit draws business leaders across South East Asia, including:
- Customer Experience executives attempting to tackle the challenges of leveraging the customer experience to differentiate their company while lowering costs;
- Contact center managers who face the day-to-day pressure of managing their contact center operations;
- Technology leaders who seek hands-on learning opportunities for designing, deploying and maintaining optimal customer experience solutions
Visit www.genesys-g-summit.com for for the full agenda and further information on G-Summit 2014 South East Asia.