Bangkok--7 Jan--Dimension data Thailand
Your organisation's success in today's globalised business world requires a shrewd and dynamic partnering strategy. Central to that is selecting a technology solutions and services provider that not only understands your business end to end, but also delivers real business value ... no matter where in the world you may operate. To help you with your choice of ICT services partner, Gartner releases its Magic Quadrant for Communications Outsourcing and Professional Services* (COPS) each year. I'm pleased to announce that, in 2014, Dimension Data is positioned in the Leaders quadrant for the fourth consecutive year.
We'd like to thank you and your team for the crucial role you've played as our valued client in helping us sustain our position. Our success in the market wouldn't be possible without your continued and loyal support.
In this edition, the Magic Quadrant for Communications Outsourcing and Professional Services evaluates 15 vendors' capabilities for IT services, using two criteria: 'ability to execute' and 'completeness of vision'. We believe that our positioning in the Leaders quadrant shows that you, our clients, continue to trust us as both relevant and knowledgeable experts in the delivery of these services.
Highlights of our achievements in the COPS arena over the last year include the following:
- We expanded our business geographically through the acquisitions of NextiraOne in Europe, and Nexus in the US, and grew our visual communications skills base by acquiring Teliris in the US. We now have a direct presence in 58 countries around the world.
- We strengthened our Transformation Consulting offering, launched the Software-defined Networking Development Model, and introduced new services, most notably Managed Services for Enterprise Networks and Enterprise Mobility-as-a-Service.
- We've bolstered our cloud services with our appointment as a SAP-certified provider of cloud and hosting globally, and as a Microsoft private cloud service provider on its cloud platform. We also signed an agreement with Cisco in which Cisco will use our Managed Cloud Platform and software-as-a-service (SaaS) solutions to deliver a suite of mid-market-centric cloud services.
Dimension Data's ambition is to differentiate itself by delivering an exceptional client experience. We embrace the opportunity to help you with everything from on-premise, self-owned technology to innovative consumption-based IT-as-a-service models. Aligned with that continuum, we focus on bringing you a full range of ICT solutions and services that centre on outcomes and deliver true business value.
We believe you're in the best hands because:
- We have global capabilities with local delivery expertise, plus strong competencies in delivering large-scale, international projects and deployments. This makes us your single point of contact for ICT solutions and services, worldwide.
- Our financial performance is strong and we enjoy solid backing from our parent company, the NTT Group.
- We constantly improve our tools, processes, and people to achieve operational excellence and offer you a better client experience.
- Your needs are at the centre of our strategy and we undertake to address any concerns you may have immediately and effectively.
I'd like to express our thanks and appreciation for your trust in our ability to serve you in these important ways. You contribute every day to our ongoing success in the market.