Bangkok--5 Jun--
DM HOME moves forward to upgrade to full-fledged service, introducing the latest “DM TREAT” to fulfill customer requirements in kitchen and furniture, covering delivery, installation, maintenance, sterilization and product care instruction, inviting consumers to experiment for new experience today, granting 20% discount to customers using cleaning and sterilizing service for mattress, sofa and carpet from today to June 30, 2015, convincing its long-time experience and service highlights to differentiate and impress customers, turning DM HOME to achieve No. 1 Service in customer’s heart.
Ms. Kamolrat Jirapongwattana, Managing Director of Decor Mart Company Limited, Thailand’s leading hi-end furniture and home decoration retailer branded “DM HOME,” disclosed “Aiming to assume hi-end furniture market leader, the Company ceaselessly offers kitchen and furniture products that serve every need as well as developing services relevant to customers’ lifestyle in order to convey excellent furniture experience and best meet demand of hi-end customers. The target therefore results in the development of newly formulated service called “DM TREAT,” lifting customer care experience to next level.
“With over 20 year experience as the leading world-class kitchen and furniture product importer, the Company well recognizes that service plays a key role in purchasing decision of today’s consumers who have modern lifestyle and pay special attention to furniture considered a precious accessory. Besides, service drives products for unparalleled value leading to customer retention and repeating purchase.”
DM TREAT features the services designed from customer demand, highlighting total solutions for kitchen and furniture care ranging from consultant by professional and well-trained crew full of service enthusiasts giving information to help select best suited furniture, delivery and installation service, home service for furniture cleaning, universal standard sterilization of mattress, carpet and sofa, repair of kitchen set and furniture made from wood, fabric and leather, sourcing of materials and new spare part equivalents, to relocation of huge furniture adjustable to desired placement. Customers may use the special service of DM TREAT at every branch of DM HOME.
Kamolrat added “The development of DM TREAT service engages investment in staff, marketing and public relation to acknowledge service in a wide coverage. Lately the Company gives special promotion with 20% discount to customers using mattress, sofa and carpet sterilization service from today to June 30, 2015. Following the development approach as such, the Company is convinced that customers will enjoy more convenience and fulfill their experience of perfection. At the same time, the Company can access information on lifestyle and preference of individual customers, necessary for improvement to ensure accurate service with highest customer satisfaction, spreading word of mouth in the future to tap into new customer base. For more information, contact DM TREAT Service Line at 02-748-3157 or
[email protected]