Bangkok--29 Jul--IATA
A crisis is amongst the biggest challenges that any communicator will face. Successfully managing communications in a crisis is becoming even more difficult. Recent crises have demonstrated that public expectations for immediate answers is growing in tandem with the pervasiveness and capabilities of social media.
The IATA Crisis Communications Conference is an opportunity for industry communicators to share experiences and best practices. Program highlights will include:
Case studies and lessons learned from recent crises, including the Brussels terror attack, Germanwings 9525 and MH370The evolving role of social media and employees in crisis communicationsWorking with accident investigatorsThe following speakers have been confirmed for the conference:
Martine Del Bono, Head of Public Affairs, Bureau d'Enquetes et d'Analyses (BEA)Geert Sciot, Vice President, External Communications, Brussels AirlinesRod Cartwright, Partner and Director, Global Corporate Practice, KetchumAndreas Bartels, Head of Corporate Communications, Lufthansa GroupPeter Knudson, Public Affairs Officer, National Transportation Safety Board (NTSB)
There is no registration fee to attend the conference for airlines, airports, regulators, manufacturers and other industry partners. Visit the event page for more information.