Bangkok--2 Dec--Brand Now Asia
Investment to improve cloud telephony services to businesses in Thailand
Knowlarity Communications, the platform partner of ClouDee, Thailand's leading cloud communications system – a joint offering by Knowlarity & Sawasdeeshop, announced a successful raise of USD 20 million in Series-C funding. The latest investment in Knowlarity, which is Asia's most capitalised cloud-telephony company, was led by Dubai-based private equity firm Delta Partners. The round also saw participation from Knowlarity's existing investors, Sequoia India and Mayfield Fund, and included a small debt-based investment from Blacksoil and Trifecta. Signal Hill, a leading independent M&A and private capital advisory firm, was the exclusive financial advisor on this transaction.
This investment round makes Knowlarity which has so far raised USD41 million, the most capitalised cloud telephony company in Asia.
SuperReceptionist- the flagship product - helps businesses manage their communications better by intelligently handling business calls. Small and medium business can get access to an enterprise-grade communication platform, without installing any hardware, thus avoiding the high costs associated with a traditional PABX business communication system. Launched just earlier this year in Thailand, Cloudee SuperReceptionist powered by Knowlarity already counts Ocean Property and Mega We Care among its customers.
The funds raised would be used by Knowlarity to further improve the SuperReceptionist and SmartIVR platform and provide new-age communication technologies to customers in Thailand and other markets. The involvement of Delta Partners, which has a deep domain expertise in telecom technology, as well as its existing investors, underlines the trust that Knowlarity has generated in the global market.
Speaking on the investment, Ambarish Gupta, Founder & CEO, Knowlarity, said, "The success of the latest funding round is a strong indication of the trust our investors have in our vision as well as in our strong focus on robust unit economics, which has seen us recently achieve EBITDA breakeven. We are excited about the investment and the quality of investors coming on board. With the domain expertise they bring on-board, we are confident that we will be able to provide even more innovative cloud telephony solutions to big and small businesses around the world and establish ourselves as global leaders in the segment."
Congratulating Knowlarity on the Series-C investment, Sawasdeeshop's Founder and CEO Aswin Phlaphongphanich said "This is a remarkable achievement. Knowlarity has been a great partner, and we are excited that this round would further improve the platform and add more innovative features that will help businesses in Thailand and other markets."
Early this year, Aswin mentioned that with AEC, there has been rapid growth of businesses within Thailand and in the region and that ClouDee plans to also roll out cloud telephony services to the CLMV region which is also experiencing a great rise in business development.
Dominic Halfpenny, Partner at Delta Partners Capital, commented, "Knowlarity has established itself as the leading player in the Consumer to Business Communications industry in India, and is now exporting this expertise internationally, thanks to its superior product and relentless focus on customer service. We are excited to participate in this fascinating and fast-evolving industry and look forward to actively supporting the management team at Knowlarity reach the next level of growth both in India and internationally, in the Middle East, Africa and South-East Asia."
Klaas Oskam, Managing Director of Signal Hill, commented, "We are excited to have acted as the financial advisor on this Series C round of financing for Knowlarity, after having worked with them for their earlier funding round as well.
Having pioneered the technology of PSTN cloud telephony in India, Knowlarity currently serves more than 15,000 customers across several emerging markets. The company will look forward to keeping up its aggressive growth and expanding into more markets in the future as it sets its sights on becoming a leading global name in communications technology.