Bangkok--22 Apr--TRUE GROUP
True Innovates Platform 'Teleclinic' leveraging Public Health With Digital Technology to Combat Covid-19 crisis. Piloted at King Chulalongkorn Memorial Hospital, Thai Red Cross Society. Chula Teleclinic app Now Available To Download For Free On Play Store
Teleclinic deploys chatbot to help screen suspected cases of Covid-19A medical management system that visualizes statistics in dashboards facilitates medical personnel and increases work efficiency.Physicians and patients communicate remotely via chat and video conference.The application helps increase Thai people's faster access to public health services and reduces the risks of infection from hospital visit.
True reinforces its digital technology leadership, expediting innovation and digital solutions to support the Thai public health sector and help Thai people overcome the Covid-19 crisis together. True has developed a platform called 'Teleclinic’ and piloted it at King Chulalongkorn Memorial Hospital, the Thai Red Cross Society, as 'Chula Teleclinic’ application to primarily screen suspected cases of Covid-19. Chatbot is deployed to provide basic information for people with suspected Covid-19 as well as the general public. The application offers convenience and reduces the risks of infection from hospital visits. With a medical management system, Teleclinic collects and analyzes data from the application’s users before making medical, diagnostic, and follow-up appointments for them via chat and video conference. Statistics will be visualized in dashboards to help save time while increasing the work efficiency of medical personnel. The platform can also help hospitals manage limited medical personnel appropriately for the number of patients. Chula Teleclinic enables people with infection risks or suspected symptoms to primarily screen themselves and assess their risks easily, reducing their concerns about illnesses and preventing the risks of infection from hospital visits. The application is available to download for free from 22 April 2020 onwards on Play Store.
Mr.Pichit Thanyodom, Chief Corporate Solutions and Cooperation Officer, True Corporation Plc, said True has utilized its telecommunication infrastructure and digital technology expertise in developing innovation and digital solutions to support businesses in every industry, with the goals of helping to drive the economy forward and continuously contributing to the society and the country. During this period when Thai people are fighting the Covid-19 outbreak and having a hard time living their lives, True is urgently developing innovation to enhance the country’s public health potential by supporting the work of medical personnel to help Thai people overcome this crisis together. True has developed the Teleclinic platform, which is piloted at King Chulalongkorn Memorial Hospital, the Thai Red Cross Society, as Chula Teleclinic application. The application helps people assess their Covid-19 risks easily and makes it easier for medical personnel to primarily screen suspected infections. The platform is equipped with communication technology to facilitate communication through chat and video conference between physicians and patients. Teleclinic serves as a comprehensive medical management system that can save time and boost the work efficiency of medical personnel. With Teleclinic, hospitals can manage limited medical personnel appropriately for the number of patients.
Teleclinic platform has been designed to have comprehensive
functions useful for both the general public as well as medical personnel. Various digital technologies have been applied to make the
platform convenient and easy-to-use.
Chatbot technology answers questions and provides basic information to Covid-19 patients or at-risk individuals to assess risks.The medical management system collects data from primary screening and uses it to make medical, diagnostic, and follow-up appointments throughout a 14-day quarantine period after recovery. Details of the platform are as follows:Data is processed, analyzed, and visualizes in dashboards which include the overall status of people who had their risks assessed, answers on the assessment forms, and the results of primary screening. This data will be used to make appointments with physicians.Communication technology between physicians and patients via chat and video conference helps facilitate medical consultancy services, both before and after treatments, and follows-up on the treatments without requiring patients to travel to the hospital.
“True Group is
confident that the Teleclinic platform will serve as a
channel through which Thai people have more access to medical services without
risking themselves by traveling to the hospital. People
with infection risks or suspected symptoms can primarily screen and assess
risks by themselves in an easy manner with the application. They
can also consult with doctors via online. We believe that
the Teleclinic platform can ease their concerns on the disease and enhance the
work efficiency of medical personnel by helping hospitals manage their limited resources
better. Chula Teleclinic application is now available to
download for free on Play Store” Mr.Pichit
concluded.
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