Gojek Thailand, Southeast Asia's leading mobile on-demand services platform, and Bangkok Bank Public Company Limited (BBL), a leading bank and financial solutions provider in Southeast Asia, announced today a collaboration to promote a seamless digital lifestyle experience and support Thailand's digital financial ecosystem. The initial collaboration includes the enablement of GoPay e-wallet balance top up from the Bangkok Bank Mobile Banking app's bill payment feature.
GoPay can be used to make safe, secure and convenient cashless payments for all Gojek services, which include food delivery (GoFood), motorbike ride-hailing (GoRide) and couriers (GoSend).
Shri Charkravarthy, Gojek Thailand Country General Manager, said: "Digital payments will continue to play an increasingly important role in our mission to reduce life's daily frictions for users and to enable the success of SMEs in Thailand. Amid the pandemic, GoPay has also proved to be a vital service for our users, enabling safe, cashless payments while meeting everyday needs.
"This year, we are aiming to strengthen the service through both tech innovation and strategic partnerships, to deliver a more joyful experience to our users, merchants and driver partners. To this end, we are delighted to work with BBL, Thailand's leading bank, to expand our GoPay wallet top-up options for users and to collaborate on future initiatives aimed at expanding access to digital payments in the country."
GoPay is the leading digital payments provider in Indonesia, processing millions of transactions daily. A large part of this is driven by GoFood, the largest food delivery service in Southeast Asia, as well as the expansion of GoPay into other sectors both within and outside the Gojek ecosystem. GoPay was launched in Thailand in April 2019 to provide a cashless payment solution for Gojek services.
During the initial stage of this cooperation, Bangkok Bank and Gojek are offering special privileges to users during March 2021. Customers will get a 40THB discount code (limited redemption) for GoFood with a minimum purchase of 200THB in the Gojek app.
Bangkok Bank Executive Vice President Pipat Assamongkol said: "Bangkok Bank's main commitment as regional banking leader is to seek out partners with outstanding potential both domestically and internationally in order to continuously deliver better service to customers, particularly in terms of technological cooperation, to meet the needs of the New Normal age. Meanwhile, the bank aims to give a business advantage to its partners to help them improve the efficiency of cash management to emphasize its status as a leading financial solutions provider.
"Coordinating with business partners who use cutting-edge technology and operate a high-potential business will help us to meet the increasing demands of the business environment. At the same time, it will enable businesses to satisfy their customers while providing digital experiences in line with today's lifestyle trend of moving towards a cashless society. It also reflects the cooperation of the business sector to help bolster the digital financial ecosystem. In addition to a better user experience, customers of Bangkok Bank and Gojek will receive additional value from the use of various promotions including the co-development of new services in the future to better serve the needs of customers of both platforms," said Mr. Pipat.
Mr. Pipat added that: "The fact that the business sector places an emphasis on expanding business partners gives us the opportunity to increase our customer base to new target groups while accelerating our business growth. Bangkok Bank puts great importance on being a "trusted partner" and is ready to provide customers with business solutions through excellent service, modern technology and skilled staff. This will help support businesses in all segments today and in future, especially Transaction Banking services comprising Corporate Cash Management, Trade Finance, Supply Chain Finance and Securities Services."
Both the Gojek and Bangkok Bank Mobile Banking apps are available for download via the App Store and Play Store.
About Gojek
Gojek is Southeast Asia's leading technology group and a pioneer of the integrated super app and ecosystem model. Gojek was founded on the principle of using technology to remove life's daily frictions by connecting consumers to the best providers of goods and services in the market.
The company was first established in 2010 focusing on courier and motorcycle ride-hailing services, before launching their app in January 2015 in Indonesia. Since then, Gojek has grown to become the leading super app in Southeast Asia, providing access to a wide range of services from transportation and digital payments, to food delivery, logistics and many other on-demand services.
Gojek now operates across cities in five Southeast Asian countries. As of June 2020, Gojek's application and its ecosystem have been downloaded 190 million times by users across Southeast Asia.
As a super app, Gojek is dedicated to solving the daily challenges faced by consumers, while improving the quality of life for millions of people across Southeast Asia, especially those in the informal sector and micro, small and medium enterprises (MSMEs). The Gojek application is available for download via iOS and Android.
About Bangkok Bank
Bangkok Bank, established in 1944, is Thailand's largest bank and the 6th largest Southeast Asian bank by total assets (worth 3,822,959.68 million baht as of 31/12/2020). A leading diversified regional bank in Southeast Asia, it has more than 17 million customer accounts and 1,000 branches in Thailand. It is Thailand's leading international bank with more than 300 branches in 14 economies outside of its home market. Bangkok Bank has a presence in nine ASEAN countries as well as branches in Hong Kong, Japan, Taiwan, the United Kingdom and the United States. Its major international subsidiaries are PermataBank, one of Indonesia's top 10 banks by total assets with 300+ branches in 62 cities in Indonesia, Bangkok Bank (China) with six branches across the major regions in China and Bangkok Bank Berhad with five branches in Malaysia.