J&T Express, proudly celebrates the remarkable achievements of Supachoke 'Boy' Mekkit, the best sprinter who has become a symbol of reliability and dedication. For four years, Boy has driven countless smiles, delivering packages with zero complaints and embodying the spirit of the campaign, 'J&T Behind Your Smile.' This unwavering commitment to service excellence has not only earned approval from customers but also made Boy an integral part of the joy customers feel when receiving their packages.
"No matter how challenging the road is, how hard it is, I'm ready to deliver all the packages to the hands of customers," says Boy, whose journey from running a small grocery store to becoming J&T's top sprinter is a testament to his hard work. His optimism and work ethic shine through with every delivery, further evidenced by his actions during challenging times such as the deliveries during a flood in Mae Sai, where his commitment to customer service never wavered.
Boy's manager admires his altruistic nature, emphasizing that he genuinely cares for others and consistently puts the needs of others ahead of personal interests. Over the years, customers have consistently praised Boy for his courteous manners, proactive communication, and swift service. "I am happy to hand packages directly to my customers because of their smiles," shares Boy. "Customer satisfaction is the heart of the service, after all."
In his free time, Boy and friends volunteer to provide the community with essential services, delivering clothes and school supplies to those in need. His flexibility and willingness to reschedule deliveries to accommodate the convenience of others further demonstrate his dedication to the community. Boy expresses gratitude to J&T Express for recognizing the importance of every employee, including those like him who play a vital role in the company's operations. "J&T has seen the importance of all workers, even a sprinter like me," he says.
Since joining J&T, Boy's quality of life has significantly improved. His family, including his wife and son, have been able to join him in Chiang Rai, and plans to purchase a home are underway, laying down roots for a brighter future. The smile of the customer is a symbol of success that is a source of pride. Attention to every detail and readiness to deliver a good experience to all customers are honored at J&T Express. The inclusion of Supachoke 'Boy' Mekkit on the team is not just a personal success story but also a reflection of values and a promise to deliver not just packages, but happiness.
J&T Express extends gratitude to all employees, the heart and vital force driving the business. The care and belief in the effort and dedication in service are crucial to creating success together.