Bangkok--Mar 8--Avaya Inc.
Avaya Inc. (NYSE: AV), a leading global provider of business communications software, systems and services, today announced that it will host Avaya Connect 2005, a customer forum where companies will learn how they can reduce costs, increase productivity and generate revenue growth all by embedding communications into the heart of their business. Asean Avaya Connect 2005 will be held from March 8 to 11 in four cities in the ASEAN region, commencing in Singapore, followed by Manila, Kuala Lumpur and Bangkok.
The full-day forum will focus on how enterprises and mid-sized companies can gain value by using Internet Protocol (IP) telephony technology. IP telephony is a software-based technology that uses Voice over Internet Protocol (VoIP) to transmit voice — and all of the functionality of a business communications network — as data packets over a computer network in a manner similar to e-mail. Enterprises around the world are rapidly adopting this technology, which helps organizations easily and cost-effectively integrate advanced communications applications into a range of business processes.
Experts from Avaya and the industry will highlight how IP telephony strategies are driving more flexible, profitable and productive enterprises and how Avaya IP telephony solutions can work with companies’ existing infrastructure to deliver the most efficient communications performance. The business and technology tracks will further address aspects of implementing IP telephony solutions, such as investment, migration concerns, continuity and security risks.
“Businesses across ASEAN are quickly realizing that their communications are a strategic asset to their organization, said Tom Cheong, Managing Director, Avaya ASEAN. “The objective of ASEAN Connect is to share insights into how companies can embed communications into the heart of business which will make people more productive, processes more intelligent and customers more satisfied.”
Participants of the Forum in Thailand will have the opportunity to listen to case studies from well-known companies like PTT Exploration and Production Public Company Ltd (PTTEP) and the University College of Engineering and Technology Malaysia (KUKTEM). Case studies for Citibank and General Electric (China) Healthcare will be presented at other countries in the region. In the demonstration session, participants will experience Avaya’s exciting productivity-boosting IP telephony applications, such as travelers’ services, news and information services, directory and taxi reservation services and many more other applications.
Avaya’s global market leadership in the IP telephony space was recently reinforced when IDC named Avaya the revenue leader in Asia Pacific IP telephony in their latest November 2004 report that measured IP revenue as well as IP telephony lines. The report further noted that they have captured 27 percent of the market, with a nine percentage gains since the end of 2003. IDC also recognized Avaya as the leader in IP PBX lines shipped in Asia Pacific for the first half of 2004, with a 26 percent market share, leading by 10 percentage points ahead of their next competitor.
"Avaya’s evolutionary approach to IP telephony has prompted more Asia Pacific businesses to make the move to VoIP in 2004 - at an increasingly rapid pace," said Adrian Dominic Ho, senior analyst, networking research, IDC Asia/Pacific. "As the adoption of enterprise IP telephony continues to grow on a worldwide basis, our research shows Avaya outpacing the competition and solidifying its leadership.”
Customers may access www.avaya-apac.com/AvayaConnect/SG for more information about the forum.
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500?. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.
Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya-apac.com. In Thailand, the company is represented by Avaya Asia Pacific Inc (Thailand), email: thaimarketing@avaya.com Tel no: 66 2 655 4400 and 66 2 655 4791; website: www.avaya-apac.com
For more information please contact:
Rita Aspen
Avaya, Media Relations
Office: +65 6872 8750
Email: [email protected]
Suthi Chatterjee
P.R.M.C.
Office: 0-2247-6533
Email: [email protected]
Roy Wakim
Avaya, Investor Relations
HP: +61 402 876 578
Email: [email protected] End.