Bangkok--Apr 12--Aziam Burson-Marsteller
Given that one of Phuket Air's aircraft is now undergoing maintenance, coupled with a limited number of aircraft available for international routes, our active flight schedule has inevitably been affected. Phuket Air apologizes for any inconvenience caused by delays on our Bangkok-London and Bangkok-Amsterdam routes. We have had to reschedule these flights for appropriate operations and will advise all concerned parties once this process is complete.
Phuket Air is now actively working to transfer passengers to other airlines that serve the same destinations. As it is currently high season, these other airlines are heavily booked, which means we have not been able to transfer every passenger to an alternate flight. Therefore, we have arranged for food and accommodations for the remaining passengers who are waiting for the next available flights. We will also provide refunds to those who have cancelled their Phuket Air flights.
Phuket Air's management apologizes to all passengers who were adversely affected by the current delays in our flight schedules. We promise to reconcile the flight timetable so that we can carry the affected passengers to their destinations as soon as possible. Phuket Air has also facilitated the personal requests of affected passengers waiting for new flight arrangements.
Passengers who want more information about certain dates and travel times should contact Phuket Air's Airport Office at telephone number 02 535-6708, 02 535 6696 from Monday to Saturday, 08.30 to 22.00 hrs.; and on Sunday from 08.30 to 20.00 hrs.
Information as of April 11, 2005, at 18.30 hrs.
For more information, please contact:
Krona Visutrasai Sribenja Semmeesook
Phuket Air Aziam Burson-Marsteller
Tel: 0 2679 8999 ext. 516 Tel: 0 2252 9871 or 0 1700 4866 End.