Bangkok--Apr 18--Aziam Burson-Marsteller
As there have been media reports that some passengers have raised concerns regarding the condition of Phuket Air's aircraft, the Department of Air Transport has co-ordinated with Phuket Air for aircraft inspections in order to ensure the safety of our fleet.
Aircraft that have been inspected, are in good condition and meet international aviation standards will be allowed to operate as normal.
However, Phuket Air apologizes for any inconvenience due to delays caused by the inspections. We have had to reschedule some flights for appropriate operations and will advise all concerned parties once this process is complete.
Phuket Air is now actively working to transfer passengers to other
airlines that serve the same destinations. We will also provide refunds to those who have cancelled their Phuket Air flights. We have arranged for food and accommodations for the remaining passengers who are waiting for the next available flights.
Phuket Air's management apologizes to all passengers who were adversely affected by the current delays to our flight schedules. We promise to reconcile the flight timetable so that we can carry the passengers who were affected to their destinations as soon as possible.
Passengers who want more information about certain dates and travel times should contact Phuket Air's Airport Office at telephone number 02 535-6708, 02 535 6696 from Monday to Saturday, 08.30 to 22.00 hrs.; and on Sunday from 08.30 to 20.00 hrs.
Information as of April 12, 2005, at 17.00 hrs.
For more information, please contact:
Krona Visutrasai Sribenja Semmeesook
Phuket Air Aziam Burson-Marsteller
Tel: 0 2679 8999 ext. 516 Tel: 0 2252 9871 or 0 1700 4866
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