Bangkok--Sep 23-PC& Associates Consulting
- Delivering Instant, Easy-To-Access, Customized Services -
Acer Computer Co., Ltd. has affirmed its IT leadership by expanding support service channels to deliver speedy and accessible services. The company has set up the first Drop-Point service center at BTS Station, Saladaeng, and initiated home delivery and Internet-based services. These innovative service offerings are available for notebooks, desktops and peripherals
Mr. Sophon Panchim, Service Director, Acer Computer Co., Ltd., said, “At present, Acer holds number one position in notebook market, and our next target is to be a leader in Thailand’s overall IT market. So today we expand channels for our integrated support services, especially in Bangkok. We have set up the Drop-Point service center at a BTS Station - Saladaeng, and we have initiated Home Delivery service for taking and returning devices. These new channels will allow us to provide faster, easy-to-access, and customized services to address each user’s requirements. This initiative reflects our commitments to customer satisfaction and it helps increase customer assurance as well.”
Mr. Sophon added, “Currently Acer has 12 service centers nationwide. In Bangkok alone, we have more than 5 service centers. The addition of service center at BTS station will enable our customers to access Acer’s instant services. We plan to open more service centers at other BTS stations and IT Plaza in the near future to cover a larger area. Regarding home delivery service, we will serve the service to customer’s home within 2 hours once being informed (terms and condition apply). With our dedicated service staff in each area, we believe that our customers will be impressed with these additional services.”
About Acer
Acer ranks among the world's top five branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Established in 1976, Acer Inc. employs 5,600 people supporting dealers and distributors in more than 100 countries.
Acer fist penetrated the market in Thailand 1984, establishing an office in 1993. Acer Computer Co., Ltd. has been growing rapidly and is now widely recognized in Thailand. A major sponsor of the 13th Asian Games held in Bangkok in 1998, the company has been the recipient of The Reader’s Digest “Outstanding Brand Performance” for six years. For more information, please visit the Acer website at www.acer.co.th
For more information please contact:
Ms Pattra Kijdamrongwinjigul
Marketing Executive
Acer Computer Co., Ltd.
Tel: 0 2661 9700 Fax: 0 2661 9721
E-mail: [email protected]
Press Release issued by:
PC& Associates Consulting Co., Ltd.
Ms Sunisa Kaewthai
Tel: 0 2971 3711 Fax: 0 2521 9030
E-mail: [email protected]
Click for photo release at www.thaipr.net End.