Bangkok--19 Jun--PC& Associates Consulting
Acer Computer Co., Ltd. continues to aggressively move ahead with service offerings under the concept of “The bigger space for the bigger service.” Recently, the company has opened new Acer Service Center to expand its service business and address growing customer base. Furthermore, Acer rewards its customers with a wide range of services such as free consulting service and express repair service, free data back up service, on-site services within four hours, plus notebook warranty extension for customers who buy both notebook and desktop PCs along with peripherals.
Mr. Sophon Panchim, Service Director, Acer Computer Co., Ltd. said, “Acer is committed to providing high-quality, fast and comprehensive support services. We have recently opened new Acer Service Center under the concept of “The bigger space for the bigger service” on Rama 3 road with over Bt20 million budget. Covering an area of 4,000 square meters, this service center will be able to address our growing customer base.”
“This center functions as a head office for Acer services in Thailand. Apart from technicians, this service center houses spare parts, worth over Bt100 million, for every model of Acer products. It also centralizes service operations, connecting to over 100 Acer service centers and authorized service centers nationwide.”
“Our notebook, desktop and LCD screen sales are growing continuously, with at least 40,000 unit shipments per month, so we have expanded our service areas to better serve our customers and improve customer satisfaction. We have delivered a variety of services including four-hour on-site services for corporate customers, express services at Rama 3 service center, home delivery, product warranty extension from one year to three years at special rates, as well as repair and replacement services,” Sophon stated.
“We will open another service center at Seacon Square shopping center by the end of this year. Now we have over 15 service centers countrywide. In Bangkok alone, there are seven service centers including those at Rama 3, Zeer Rangsit, Pantip Plaza, Ladprao, the Drop-Point service center at a BTS Station — Saladaeng, we have also opened service spots within university campuses such as Rangsit University and Assumption University to serve students. With strong commitment to service quality, Acer delivers a comprehensive range of computing solutions to consumers and corporate users,” Sophon added.
About Acer
Acer ranks among the world's top four branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Established in 1976, Acer Inc. employs 5,600 people supporting dealers and distributors in more than 100 countries.
Acer first penetrated the market in Thailand 1984, establishing an office in 1993. Acer Computer Co., Ltd. has been growing rapidly and is now widely recognized in Thailand. A major sponsor of the 13th Asian Games held in Bangkok in 1998, the company has been the recipient of The Reader’s Digest “Outstanding Brand Performance” for seven years. Moreover we have been ranking no. 1 notebook selling for 10 consecutive quarters (Y2003-present). For more information, please visit the Acer website at www.acer.co.th .
For more information please contact: Press Release issued by:
Ms Pattra Kijdamrongwinijgul PC& Associates Consulting Co., Ltd.
Marketing Executive Ms Sunisa Kaewthai
Acer Computer Co., Ltd. Tel: 0 2971 3711 Fax: 0 2521 9030
Tel: 0 2661 9700 Fax: 0 2661 9721 E-mail: [email protected]
E-mail: [email protected]
Click for photo release at www.thaipr.net