Bangkok--24 Aug--JW Marriott Bangkok
Following the launch of their new Superior Hi-Tech “Rooms of the Future”, JW Marriott Bangkok has created an additional level of service with the introduction of the IT Concierge.
The IT Concierge assists guests with the clever new Remote Jack Pack (RJP) technology by Clipsal that has been installed in the stunning “Rooms of the Future”. This clever technology enables guests to easily connect their portable electronic devices such as Laptop, Digital Camera, PlayStation/Xbox, IPOD/MP3 player, all of which can be connected via ‘plug and play’ to the impressive new 32 inch LCD flat screen television sets.
Now business travelers can keep up to date with the latest news, current affairs, stock exchange, and sports results AND their email inbox simultaneously — on a split screen — very cool!
New Time-Saving In Room Printing Service Offers Ultimate Convenience
JW Marriott Bangkok has also just installed another new technology feature through Maginet that enables guests using laptops in their rooms, to print any document (in color or black and white), without having to leave their room.
Documents are sent to the “At Your Service” (AYS) Department via the web for which each document has a code. They are then printed and delivered to the room within 15 minutes. To protect confidentiality, the guest is required to call AYS to confirm their name and document code(s). A confirmation email is sent to the guest advising their documents have been receiving for printing.
This new service is not only very convenient, but also enables the business traveler to be more productive as they can continue to work while their documents are being printed rather than have to save them to a memory stick and go to the business centre and wait while documents are being printed — and all from the comfort of their room. A nominal charge for this service applies.
Forgot your Phone Charger or Power Cable? No problem! The IT Concierge Comes to the Rescue Another new feature to make the business traveler’s life easier on the road, is the provision of a service both at the Executive Lounge and the Business Centre, whereby guests can charge their mobile phones, or borrow a charger, power cable, or other device if they have left theirs behind.
The IT Concierge Department consists of a group of especially selected, IT savvy staff who have been specifically trained in the new technology and are available to assist guests with their technology requirements in order to ensure they don’t lose any down time. The service is available 24 hours daily covering all shifts. Members of this newly created team wear a special pin identifying them as an IT Concierge.
“It is especially important to keep up with, and ahead of the pace, to enable our guests to achieve their optimum performance while they are on the road, both meeting and exceeding their expectations,” said Peter Caprez, General Manager.
Reservations for JW Marriott Bangkok’s Superior Hi Tech Rooms of the Future, can be made through Marriott’s Thailand Reservations Department on Telephone + 66 2 656 7707, fax +66 2 656 7711 or email res.jwthailand@marriotthotels.com , through any Marriott worldwide toll free reservation number, marriott.com or your travel counselor.
FOR IMMEDIATE RELEASE
Contact: Vipasiri Napawongdee
Telephone: 02 656 7700 ext 4343
Email: [email protected]
August 2006
Digital Photography Attached
Click for photo release at www.thaipr.net