Bangkok--24 Aug--Ogilvy Public Relations Worldwide
Land Rover Thailand steps up to a new level of customer satisfaction initiative with Service Clinic, where the owners of Land Rover in Thailand can enjoy an exclusive technical support from the Land Rover’s regional specialists. Starting from August 28 to September 22, 2006 the technical specialists will share tips and insight on how to get the best of the vehicles and answer queries from the owners of Land Rovers, in addition to a free 60-point diagnostic vehicle inspection to the Freelanders and Discovery 2s.
Mats Ohlsson, Vice President — Customer Service, Land Rover Thailand revealed that: “From its success in many countries, the ‘Service Clinic’ demonstrates Land Rover’s strong commitment to customer satisfaction. The program provides the high level of after sales support that customers can expect from Land Rover. It has proved a rewarding ownership experience and the real value to Land Rover owners worldwide. Our customers can rest assured in knowing that we are always there for supporting them.”
The Land Rover’s ‘Service Clinic’ will be held at Thai Ultimate Car’s Vibhavadee showroom and at Bangkok Automobile service center on New Petchburi Road from August 28 to September 22, 2006. On the first week of this event, Land Rover Thailand invites two experts from Land Rover Asia -- Regional Aftersales Manager, Danny Hinchin and Regional Technical Manager, Steve Davis, who will be on hand to personally provide vehicles inspection and answer queries from Land Rover customers in Thailand. After that, the program will be conducted and serviced by Land Rover Thailand’s well-trained, specialist team.
This by-appointment only event will also provide a free 60-point diagnostic check to the 2001 — 2003 Freelanders and 2001 — 2003 Discovery 2s, two of the most popular premium lifestyle sports utility vehicles. The free check up items involve the oil and lubricant systems, electrical and lighting systems, suspension and braking systems, as well as driving check-ups. Land Rover Thailand will also offer Freelander Extreme accessory packages at an irresistible price, together with Land Rover parts and gears at 15% price discount. Every customer that participates in the program will also receive special free gifts.
“The ‘Service Clinic’ will enable us to obtain valuable feedback directly from customers and enhance their confidence in Land Rover Thailand’s ability to provide world-class after sales support. This also serves as hand-on learning modules for our local technical staff to enhance their skills and knowledge. Afterwards, the program will be continued and conducted by Land Rover’s local well-trained technical team. Our next step is to expand the similar program to reach countrywide customers.” Mats said.
Owners of the 2001 — 2003 Freelander and 2001 — 2003 Discovery 2 in Bangkok are invited to participate in the ‘Service Clinic’ program by making appointment at tel. 0-2616-1040.
Issued on behalf of : Land Rover Thailand
For more information : Nisarat Chaimongkolchai
( [email protected] )
Tel. 0-2719-9940-2 ext. 109
Ruanrudee Taweepol
( [email protected] )
Ogilvy Public Relations Worldwide Limited
Tel. 0-2205-6620