Bangkok--29 Sep--Hill & Knowlton
New outlet offers higher level of convenience to customers at Chidlom BTS Station
DHL, the world’s leading express and logistics company, in a continuous pursuit of offering best-in-class services, today announced the launch of the third branch of an innovative retail strategy with DHL SERVICEPOINT — a convenient, user-friendly and accessible retail outlet concept at Chidlom BTS station targeted at individuals, tourists and small and medium-sized enterprises (SMEs).
Herbert Vongpusanachai, Managing Director of DHL Express International (Thailand) Ltd., said, “The launch of DHL SERVICEPOINT at Chidlom BTS Station underscores our focus on providing customers with a new level of convenience for shipment collection and delivery. DHL has been strengthening our retail presence in Thailand to provide our customers with a new shipping experience attached with key attributes of convenience, user-friendly, speed and reliability.”
Chidlom BTS station is known as one of the busiest and most convenient stations for Bangkok’s commuters. It provides an environmentally-friendly alternative to the city’s commuters with access to a fast and efficient means of transportation. Adding DHL SERVICEPOINT retail outlet to the location will offer another retail option to customers, who often seek wide choices in services.
“The opening of the new Chidlom outlet will be in line with our strategy of offering the widest possible coverage. From our recent studies, customers these days not only prefer simplicity and speed, but also the flexibility to ship items whenever and wherever they are. DHL is committed to continue to seek opportunities to enhance our service offering and network infrastructure to better serves the needs of our customers,” said Mr. Herbert.
DHL SERVICEPOINT outlets promise customers a complete retail experience with a latest product called EXPRESS4YOU, which is an easy-to-use international express service that offers a wide range of packaging solutions for shipments, weighing from 0.5kg to 25kg, to suit customers’ needs. Packaging is free and included in the flat-fee pricing. Customers are presented with a menu of simplified zone prices that offer greater value for money. EXPRESS4YOU is supported by DHL’s existing 24/7 customer service call centers, as well as the track-and-trace technology which allows customers to keep an eye on their shipments.
Interested customers can now experience DHL’s best-in-class service at the new DHL SERVICEPOINT outlet located at Chidlom BTS station, which will operate daily from 10.30 am to 7.30 pm. For more information, please contact Tel. 0-2345-5000 or visit our website at www.dhl.co.th
About DHL
DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.
DHL offers expertise in express, air and ocean freight, overland transport, contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL's international network links more than 220 countries and territories worldwide. Over 285,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations.
DHL is a Deutsche Post World Net brand. The group generated revenues of ?45 billion in 2005.
About DHL Thailand
DHL Thailand offers customers a comprehensive range of logistics solutions through three business units: DHL Express, DHL Global Forwarding and DHL Exel Supply Chain. Customers can enjoy the convenience of one-stop-shop service, from shipping documents to containers, delivered by 1,700 DHL staff. With over 20 locations around Thailand, DHL’s services cover 76 provinces in the country. For further information, please visit our website at http://www.dhl.co.th
Press contact:
Ms. Piyalak Pitayapibulphong
DHL Express International (Thailand) Ltd.
Tel: 0-2345-5602 Fax: 0-2285-5531
Email: [email protected]
Ms. Dutduan or Ms. Visa
Hill & Knowlton Thailand
Tel: 0-2627-3501 ext 114 or 107
Fax: 0-2627-3510
Email: [email protected] [email protected]
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