Bangkok--2 Oct--Thai Airways
Thai Airways International Public Company Limited has set up a 24-hour call center that passengers may call to inquire about lost baggage.
Flg. Off. Apinan Sumanaseni, THAI’s President, said that the company has addressed the problem of passengers’ lost baggage as rapidly as possible, the results of which are satisfactory. Baggage reaches passengers on an average time of 45 minutes, from the time of flight landing. The company is currently in the process of correcting the problem.
Passengers who have not yet received their baggage may contact THAI’s Baggage Service Department at Tel. 0 2130-0057-58, 0 2130-0060, 24-hours a day.
The company apologizes for any inconvenience caused and will make sure that all baggage is sent to passengers according to the addresses provided to the company.