Bangkok--3 Oct--Thai Airways
Yesterday, (2 October 2006), at Operations Centre of Thai Airways International Public Company Limited, Suvarnabhumi Airport, Flg. Off. Apinan Sumanaseni, THAI’s President, said that the airline services at Suvarnabhumi Airport have been improved progressively especially the baggage service. He also urged all the staff in every related unit to resolve the problems more effectively.
In addition, today the baggage service report showed that the statistics of passengers’ baggage claim has been improved because the staff was able to cope well with the system as well as more accustomed with the workplace. Furthermore, the communication system has been developed with an increase of radio frequency channel and communication device. The baggage claim statistics on 2nd October 2006, during 02.00 — 18.00 is as follows:
- 40% of passengers of every flight received their baggage in 15 minutes after landing.
- 55% of passengers of every flight received their baggage in less than 30 minutes after landing.
- 5% of passenger of every flight received their baggage 1 hour later than scheduled after landing.