Bangkok--8 Jul--Hill & Knowlton Almost 80% of Asia Pacific businesses surveyed believe that IT risk will increase in the next three years HP announced the results of a global survey of 1,125 information technology professionals from 20 countries, revealing their views about IT risk and how it relates to business risk. The study, conducted by the Economist Intelligence Unit (EIU) on behalf of HP, surveyed IT professionals based in the Americas, Europe, the Middle East and Asia Pacific. It revealed that the greatest sources of IT risk were the volume of changes, the increasing complexity of systems, and security breaches due to hackers. “The data clearly show that predictability is an issue for many IT organizations. Given that IT and business risk are so tightly linked, a lack of predictability for IT equates to a lack of predictability for the business,” said Clint Witchalls, senior editor, Economist Intelligence Unit. “Companies that manage these issues properly will have a distinct competitive advantage.”Asia Pacific survey results - In the past three years, change, complexity and security have increased IT risk the most - 39 percent of respondents said that their organization’s enterprise risk management is coupled with IT risk management - Almost one in four of all Asia Pacific respondents said that they experienced outages caused by change - 57 percent of respondents use manual methods to identify application security vulnerabilities - Only 24 percent of respondents described their application security process as mature, with formal policies and tools in place to manage security from development through quality assurance to operations - 30 percent of Asia Pacific respondents said that they don’t use any standard frameworks within their organization - The IT infrastructure library (ITIL), Six Sigma and ISO 20000 are the most common frameworks used for process standardization - About one-third of those surveyed said process standardization has made the IT organization’s outcomes more predictable - 37 percent of those surveyed said automation of IT change management makes results more repeatable - 43 percent of respondents agree that automation of IT functions frees up time and budget for innovation “HP Software helps customers reduce the risk of business service downtime by delivering solutions that help them better manage and automate IT operations. The key findings from the Economist Intelligence Unit study show that the majority of business service disruptions are linked to IT changes. The automation of IT processes ensures that changes are more predictable, which is critical to preventing any negative business impact,” said Darryl Dickens, Head of Marketing, HP Software, Asia Pacific and Japan.About HP HP focuses on simplifying technology experiences for all of its customers — from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $110.4 billion for the four fiscal quarters ended April 30, 2008. More information about HP (NYSE: HPQ) is available at www.hp.com . For more information please contact: Pensri Iem-Klai or Weeranuch Puttachatsaewee Hill & Knowlton Thailand Tel. 0-2627-3501 ext.105 or 101 Fax. 0-2627-3510 e-mail: [email protected] knowlton.com, [email protected]