Bangkok--2 Apr--TMB
TMB, which aims to become the Leading Thai Bank with World Class Financial Solutions, today announced it will achieve this vision through the knowledge and experience of its newly-strengthened senior management team. The Bank is focused on growing its business through an increased focus on customer centricity, which includes understanding customers’ needs and values to create mutual long-lasting relationships, offering a variety of high-quality financial products and services to meet customer aspirations and providing easier and more convenient service. This focus complements the Bank’s other strategies of deposit-led growth and service excellence.
“Transforming TMB into a ‘customer-centric’ business requires executive leadership that can guide and motive staff to meet the Bank’s strategic goals,” said Mr. Boontuck Wungcharoen, TMB’s Chief Executive Officer. “We have brought in seasoned executives with skills and experience they can draw upon to ensure TMB evolves quickly to meet the demands of today’s customers and business environment. Over the next few years, TMB is also making a significant investment in a comprehensive, organization-wide training program to develop existing talent to ensure future leadership can come from within the Bank.”
TMB is currently in the first phase of its customer-centric transformation, which involves reorganization, transforming branches for service excellence for all segments, realigning end-to-end processes, HR transformation and improving its risk management.
The TMB leadership team is on a wide-ranging mission including acquiring deeper understanding customers and offering high-quality financial services designed to meet the needs and aspirations of specific customer segments; creating shareholder value with appropriate and sustainable shareholder returns; trusting in employees and providing opportunities for them to develop and perform to their full capabilities while rewarding their performance; and creating value for society while operating the Bank to internationally-accepted standards of good corporate governance.
TMB’s senior management team members include:
Mr. Bart F.M. Hellemans, Chief Risk Officer:
Mr. Hellemans has been in this position since May 1, 2008. He was previously Managing Director of ING Group; Head of Credit Capital of ING Bank, Amsterdam, the Netherlands; and Managing Director of ING Vysya Bank, India.
Mr. Thanomsak Chotikaprakai, Chief Financial Officer
Mr. Thanomsak was appointed CFO in March 2009, where he oversees the Bank’s financial management and accounting management operations. He joined from Standard Chartered Bank (Thai) Plc. where he was most recently Director and CFO and has also worked for American Express (Thailand)’s Finance & Planning Division.
Mr. Michal Szczurek, Chief Retail Banking Officer
Mr. Szczurek joined TMB in March 2009. He was previously CEO for ING Nationale — Nederlanden Poland.
Mr. Sayam Prasitsirigul, Chief SME Banking Officer
Mr. Sayam assumed his position in December 1, 2008. He brings extensive experience and knowledge in corporate customers and transactional banking from Standard Chartered Bank (Thai) Plc and Kasikorn Bank Plc.
Dr. Piti Tantakasem, Chief Wholesale Banking Officer:
Dr. Piti joined TMB in late 2008 to oversee the Bank’s wholesale business. He has considerable experience gained working in Thailand’s leading commercial banks including wholesale and retail banking, investment banking & capital market and consultation for public and private agencies in fund raising and restructuring.
Mr. Simon Andrews, Chief Operating Officer:
Mr. Andrews joined TMB on 01 April 2009, from ING Direct in United Kingdom and Australia. His background includes more than 11 years of experience in IT and technical services and started his career with NatWest Australia Bank. He is replacing Mr. Donald Koch, who is leaving at the end of April to take on another assignment for ING.
“With the combination of capability and commitment that TMB’s senior management team offers, I am confident that the Bank will achieve our business objectives. We have set an aggressive timeline and challenging goals for transforming TMB into a highly customer-centric bank, and our senior management team will inspire, coach and encourage our staff and realign our processes to make TMB the Leading Thai Bank with World Class Financial Solutions,” concluded Mr. Boontuck.
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