Bangkok--29 Mar--Thai Airways
Thai Airways International Public Company Limited held its Employee Awards and Recognition Ceremony 2009 to award employees’ achievement under the projects: Leader Award, Customer Services Superstar Club, and Employee Honesty Award 2009. These awards recognize the efforts of employees who provide customer services and have received customer praise.
Mr. Piyasvasti Amranand, THAI President, presided over the Employee Awards and Recognition Ceremony 2009 alongside Mr. Pandit Chanapai, THAI Executive Vice President for Human Resources and General Management, and members of THAI Management in recognition of the customer service achievements of 97 employees. These employees were chosen by a selection committee on employee satisfaction, with representatives from various organizational functions, and their immediate supervisor. Employee awards were granted to those who exhibited excellence in their field of work and provision of excellent customer services and satisfaction. These employees received letters of commendation from customers for exhibiting honesty and diligence in their work, which reflects positively on the employee and the Company.
Mr. Pandit Chanapai, THAI Executive Vice President for Human Resources and General Management, said that the Company organized these employee awards in order to boost employee morale and efforts that inspire them to continually provide superior customer services. These THAI employee awards are as follows:
1. The Leader Award began in 2004 in order to encourage employees and their superiors, especially Inflight Managers and Air Pursers who supervise inflight services to be exceptional team leaders on board flights. This project reflects the Company’s corporate culture on “THAI Spirit” that consists of Teamwork, Trust, Happiness, Hospitality, Awakening, Accountability, Inspiration, and Integrity. This year, 11 cabin crew employees and 1 commercial support employee received the Leader Award.
2. The Customer Services Superstar Club began in 1999, recognizing employees working in the area of ground customer services. Statistics were gathered concerning employees who received the most customer letters of commendation from passengers. This year, the following received Customer Services Superstar Club Awards: 14 cabin crew, 31 ground customer services employees, and 17 commercial department employees.
3. The Employee Honesty Award began in 2002 in order to encourage employees to be honest and serve as good role models to fellow employees in the organization. Selected employees under the Ground Support Equipment Services Department were chosen for collecting and returning passenger items to their owners, which creates a positive corporate image. This year, a total of 12 employees and 11 outsource staff were selected.
A total of 97 employees received recognition this year, from all 3 projects.
Seen in Photo:
(Seated in bottom row, from left to right)
Mr. Charin Charncheow (far left), THAI Mission Commander for Inflight Services; Mr. Lek Klinvibul (2nd from left); THAI Managing Director for Ground Customer Services; Mrs. Chuda Dhanabhumi (3rd from left), THAI Vice President for Personnel Management; Flt. Lt. Arthit Nakeerack (4th from left), THAI Vice President for Operations Support; Mr. Piyasvasti Amranand (center), THAI President; Mr. Pandit Chanapai (4th from right), THAI Executive Vice President for Human Resources and General Management; Mr. Charatpong Burutratanaphan (3rd from right), THAI Vice President for General Administration; Ms. Monticha Khruasuwan (2nd from right), THAI Vice President for Personnel Development and Training; and Mrs. Kitravee Boonrod (far right), THAI Director for Cabin Crew Administration.
International Public Relations Department
Thai Airways International Public Company Limited
Tel : (662) 545-2662 / 2663 / 1711 / 4686 / 1705 / 2720
Fax : (662) 545-3891