Bangkok--6 May--Weber Shandwick
Kerry Express Thailand, a division of Kerry Distribution Thailand Limited, revealed recently that the company expects significant year over year (YoY) growth in 2010 after its impressive 70% growth in box volumes in March. The company is confident that the customers’ trust and satisfaction will rise even further as the box volumes will be significantly increasing after the opening of four more Kerry Express locations in May and June, and more to be opened before year end to improve service offerings to the customers nationwide.
Mr. Bob Turner, General Manager of Kerry Express Thailand, stated that the company has been handling a larger number of goods for its customers, and in March, the YoY growth exceeded expectations with a 70% growth. The success was helped by the company’s expansion of its operating locations throughout the country.
“As a logistics service provider, trust from our customers is crucial, and the growth has shown that Kerry Express has held its clients’ trust due to the improving service offerings, and service performance as well as its competitive advantages by providing a full range of services such as nationwide door-to-door delivery, forward stock services, return shipment, money back guarantee, DMS Web based distribution software with on-line KPI reports, etc.
In addition, being a division of Kerry Distribution (Thailand) Limited under Kerry Logistics Network, has empowered Kerry Express to run the business in Thailand; since Kerry Logistics Network is widely perceived as the only tailor-made logistics solution provider in Thailand with an Asian focus, a strong network, and a seamless supply-chain management and assets,” he said.
To continue the growth and service offerings, and respond to the increasing demands of customers, Kerry Express recently opened its 22nd location in Prachuabkirikhan, which also serving Petchaburi, and implemented guaranteed morning delivery services.
The company has also relocated its distribution center (DC) in Udon Thani to a larger location to handle the growing volume in the northeast.
“We are also going forward with the expansion of business in the upcountry areas to support the rising demands of the customers. The company will open new operating locations in Buriram, Surin and Payao provinces in May to enable more destination postal codes to have next morning delivery” Turner said.
As Kerry Express has rapidly expanded, the company has increasing demand for skilled personnel, and gives significance to capacity building through human resources development.
“Kerry Express has been investing in the development of its staffs through diversified trainings because we are aware that service excellence comes from competent employees. In order to boost the quality of our services and to leverage customers’ satisfactions, we focus on developing our business from the root of every production — that is our people. In addition, we have established a platform for career advancement by making it our policy to promote people from within Kerry Logistics to give them the motivation to deliver only the best services to our customers. Therefore, working with us will be both challenging and rewarding at the same time,” Turner added.
Kerry Express provides domestic express services, which customers can choose the delivery options they need to fit their requirements: First Delivery, Next Day AM / PM, 2 days, 3 days, and LTL service. To boost delivery effectiveness and customer satisfaction, Kerry Express also utilizes advanced technologies to support delivery services, especially in customer relations, including Track and Trace, On-Line KPI reporting that is second to none in the industry, Bar-coded consignment notes and, automated measuring equipment.
Customers who need to deliver their invoices are supported by the provision of bar-coded labels, which simplify the entire process and reduces customers overall costs. .
Turner concluded, “Every effort we have done to better serve our customers is in line with our worldwide reputation and our customers’ perception that we always listen and provide solutions to suit their needs and the ever-evolving demands that are placed on businesses.”
About Kerry Express Thailand
Kerry Express Thailand, a division of Kerry Distribution Thailand Limited, offers a full package of courier services for samples and documents to and from all domestic locations at competitive rates. Kerry Express’s goal is to provide better services at lower costs for businesses in Thailand. Therefore, Kerry Express operates at the highest industry standard service levels while delivering significant savings and maintaining customer service quality. Kerry Express provides a comprehensive range of Express products and services to meet customers’ every need.
About Kerry Distribution Thailand Limited Kerry Distribution Thailand Limited is one of the 5 companies under Kerry Logistics Network Limited, offering customers a unique and unbeatable combination of specialized services that will help them to get the very best benefits for their businesses.
The specialized services offered by Kerry Distribution Thailand Limited are total supply chain management, nationwide transport and express distribution.
About Kerry Logistics Network Limited
Kerry Logistics Network Limited is one of the leading logistics service providers in Asia, with a strong focus on Mainland China. Kerry Logistics Network’s core business encompasses integrated logistics, international freight forwarding, warehousing, supply chain solutions, and a wide variety of value-added services. Our strategic networked operations in Europe, the United States, Canada, South America, and the Indian subcontinent provide our customers with seamless and cohesive global operations. With over 1.7 million square meters of warehouses and logistics centers and over 7,000 qualified personnel worldwide in 200+ strategically located offices in 24 countries.
With a strong global network and Asia-based, Kerry Logistics (Thailand) is a logistics service provider which provides tailor-made and supply-chain solutions that caters to a wide range of local and worldwide corporations. It is comprised of 5 companies: Kerry Siam Seaport Limited, Kerry Logistics (Thailand) Limited, Kerry Distribution (Thailand) Limited, Kerry Freight (Thailand) Limited, and KART Logistics (Thailand) Limited.
More information is available on Kerry Logistics’ website: www.kerrylogistics.com
For more information, please contact:
Tonghathai Suddee / Rungnapa Charnwiset
Weber Shandwick Thailand
Tel. 0-2343-6174/ 0-2343-6061
E-mail:
[email protected];
[email protected]