DUBAI--30 Mar--PRNewswire-AsiaNet/InfoQuest
The Address Hotels & Resorts, the five-star premium hotel brand owned and operated by the Emaar Hospitality Group, has introduced a 24-hour stay benefit across all its hotels. This innovative service, which is
a marked departure from scheduled 12 noon check-outs followed by hotels world-wide, is currently available at The Address, Downtown Burj Dubai and The Palace - The Old Town, the two properties currently operated by the brand in Dubai.
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As per the new benefit, guests opting for Suite or Club room accommodations can enjoy the privilege of a total 24-hour stay without incurring late check-out charges. This is a ground-breaking service in the
hospitality industry as guests arriving in the evening or even after midnight have the option of keeping their room for a complete 24 hours without having to follow the traditional check-out time of 12 noon.
Mr. Marc Dardenne, Chief Executive Officer, Emaar Hospitality Group, said: "The complete 24-hour stay benefit helps us build further on the one-size-fits-one approach which we have incorporated with The Address Hotels & Resorts brand. Meeting the needs of our guests' individual preferences is part of the operational strategy of The Address."
The hotel brand is redefining the hospitality industry with many customer-centric services. Instead of conventional check-in desks, guests are welcomed upon arrival and escorted directly to their rooms where
they can complete check-in formalities in total comfort. In addition, complimentary wireless internet is available throughout the hotels.
"We have looked at the times our guests check-in, which is often late at night, and we estimate that over 25% of our guests can benefit from this service," said Mr. Dardenne. "Our business lounges and fitness
centres are also open 24-hours which is another added benefit allowing guests to utilize these facilities at their convenience. "
The Address, Downtown Burj Dubai is the flagship property of The Address Hotels & Resorts, which also manages The Palace - The Old Town, a majestic property in the 500-acre Downtown Burj Dubai neighbourhood, described as the new soul of the city.
The new features will be extended to the up-and-coming properties of the hotel brand - The Address, Dubai Mall and The Address, Dubai Marina - scheduled to open later this year, as well as in future international openings.
Laura Perez
PR Director
The Address Hotels & Resorts
T:+971-4-4368814
E:[email protected]
Source: The Address Hotels & Resorts
--Distributed by AsiaNet ( www.asianetnews.net )--