Bangkok--15 Feb--Spark Communication
Avaya web.alive 2.5 enhanced with new features and capabilities and now available for any size business through monthly or annual subscription
Avaya Inc., a global leader in business collaboration systems, software and services, today announced the launch of new cloud-based, on-demand purchasing options and features for Avaya web.alive, the company’s innovative, immersive web collaboration platform designed for businesses and organizations.
Avaya web.alive is a secure, immersive collaboration platform that uses personalized avatars and rich, spatial audio and visuals to expand on current modes of conferencing and collaboration. Using high-quality voice, visuals and content sharing capabilities, Avaya web.alive helps solve a number of challenges to business collaboration with an easy and fun to use environment.
The new purchasing options make Avaya web.alive available as a service through a simple low cost monthly subscription for individual hosts or via annual concurrent user based pricing. Customers can also opt to install and manage the software on their own servers. The flexibility of purchase options enables any size business or organization to use Avaya web.alive for meetings, training, or sales and service opportunities involving both internal and external participants.
In addition to the simplified purchasing options, new features and capabilities in Avaya web.alive include:
- New 3D audio engine for dramatic spatial audio that helps participants better identify and understand who is speaking and their location within the environment.
Built-in collaboration tools including desktop sharing and cooperative web browsingAvaya Aura SIP interface for integration with existing communications infrastructure enabling participants to join a collaboration session via the telephone or inside of the web.alive environment ? New templates that make it easy to design environments that meet the needs of a company or host.
- Downloadable SDK to enable customers or hosts to independently create and upload their own custom content.
- Comprehensive Analytics that provide the data to enhance collaboration, selling or learning efforts. For example, insight can be gained into traffic and conversation patterns, sales and presentation effectiveness, travel savings, etc. The notification engine can email contact center agents when customers have entered an Avaya web.alive sales or service.
“There are three key areas where Avaya web.alive shows real value for organisations; firstly working with learning institutions and their collaboration requirements of the future; secondly in hosted online meeting room facilities which allow immersive collaboration with anywhere-anytime access; and thirdly in assisted selling and customer service opportunities” said Muneyb Minhazuddin, Head of Unified Communications, Avaya Asia Pacific. ““We are seeing great interest in Avaya web.alive throughout Asia - particularly for its use as a training forum where participants can enter a virtual classroom to interact with trainers, managers and executives. The spatial audio and immersive collaboration technology makes it a really rich experience”, he said.
Avaya web.alive will be available from www.avayalive.com beginning March 1, 2011 via credit card purchase for USD$49 per month for a single, named host that allows up to eight participants per session. MasterCard, Visa or American Express will be accepted online for monthly subscriptions. Annual concurrent user subscriptions are also available via purchase order.
Links to additional materials:
To learn more about Avaya web.alive and download an avatar for a free demo of immersive web collaboration, go to http://avayalive.com/WaStore/
Videos:
Avaya web.alive Introduction http://www.youtube.com/watch?v=pP_ZVLQflpA
Avaya web.alive Basic Navigation http://www.youtube.com/watch?v=8l5mWuALnCs
About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com .