Bangkok--2 Dec--CIMB THAI Bank
CIMB THAI is the first bank in Thailand to deploy eco-friendly computing solution at branches nationwide
Photo Caption: Mr Wee Kim Peng (centre), Senior Executive Vice President, Group Information and Operations Division, Mr Krishna Trithavornyuenyong (left), Executive Vice President, Technology Division, CIMB THAI Bank Public Company Limited and Mr Monty Wong (right), General Manager, Personal Systems Group, Hewlett-Packard (Thailand) Company Limited recently joined force to strengthen CIMB THAI’s financial services with HP’s Thin Client. The advanced technology highlights its space and energy saving capacity, while maximizing the bank’s security and protecting customer’s confidential information in each branch’s location. HP Thin Client is environmental friendly and lowers energy consumption by as much as 75% compared to traditional desktop solutions, thus reducing greenhouse gas emission and minimising the impact on climate change.
CIMB THAI Bank in collaboration with HP provides the best customer experience to increase customer satisfaction by enhancing its operations with HP Thin Client technology across CIMB THAI branches nationwide.
To continuously managing operational costs in financial service sector, CIMB Thai has regularly evaluated current operations in order to deliver more values through enhanced IT product and service offerings. Some of key challenges were desktop replacement costs, high maintenance to support branches, increasing security management and decreasing time spent in deployment of software releases, patches, and upgrades.
To choose an alternative computing solution, strategic IT requirements on system platform, standard features and implementation plans were taken into consideration, with the business objectives including to lower total cost of ownership while improve return on investment, ease of deployment and management, to increase reliability and to address data security threat, and hardware compatibility with designated job functions.
By implementing HP Thin Client Technology, CIMB Thai will be able to continuously leverage on the synergies within the CIMB Group to deliver more value to our customers, while maximizing value realization through enhanced service delivery capability with a focus in cost savings. HP’s Thin Client solution help ensure effectiveness and efficiency of the bank total service delivery.
Mr Krishna Trithavornyuenyong, Executive Vice President, Technology Division, CIMB THAI Bank Public Company Limited explained that Thin Client is environmental friendly and lowers energy consumption by as much as 75% compared to traditional desktop solutions, thus reducing greenhouse gas emission and minimising the impact on climate change.
“CIMB THAI has always been a strong supporter of causes to protect the environment and this initiative is part of our continuous commitment to reduce environmental impact across our banking business from operations to products and services. With HP Thin Client Technology, the Bank is also able to provide better service to its customers as the personal computers used by the branches would be faster, more secured and reliable, significantly cutting down customers’ waiting time,”
HP Thin Clients are compact, energy efficient computing devices that function as access points to a centralised processing and storage unit (server). The devices do not have any hard drive to store applications or data locally. Thin Client protects customers’ information and enhances CIMB Bank branches’ systems security.
“We had experienced traditional desktop challenges across different branches, and always lookout for more appropriated IT solution which can offer easier manageability, higher reliability and enhanced security.” Added Mr Krishna.
During migration to a new IT environment, CIMB Thai experienced no downtime implement the Thin Client system. The implementation covered mainly at CIMB’s teller counter units (over 350 units) and the rollout took about six months since early January to June 2011 to complete. Roughly, 30-60 minutes was reserved during transition, per one Thin Client.
Mr Monty Wong, General Manager, Personal System Groups, Hewlett-Packard (Thailand) Company Limited said that, “We are honoured that CIMB THAI has decided to utilise our Thin Client technology in their branches. HP Thin Client technology is an ideal solution to support CIMB THAI’s efforts to enhance customer experience and drive efficiency while helping to preserve the environment. In addition, by offering easier manageability, higher reliability and enhanced security, we are confident that the HP Thin Client can contribute to ensuring the robustness of CIMB THAI’s IT environment.”
Krishna also revealed that Thin Client solution pilot project at selected branches has been very successful. “HP Thin Client technology enables us to lower total cost of ownership, easier manageability, higher reliability and better security control, meanwhile we also able to embrace environmental friendly computing technology.
About CIMB Thai Bank
CIMB Thai Bank is a commercial bank registered in Thailand with 157 branches nationwide. It provides a wide variety of financial products and services to corporate, SME and retail customers. It also offers stock broking service and financial advisory service to corporations, as well as mutual fund, asset management, insurance and other products and services via its existing branch network.
Additional information can be found at www.cimbthai.com
CIMB Thai Bank is a member of CIMB Group. Headquartered in Kuala Lumpur, CIMB Group Holdings Berhad is the listed holding company for Malaysia's second largest financial services provider. As of 30 June 2011, CIMB Group was the second largest company on Bursa Malaysia with a market capitalisation of approximately US$22 billion. CIMB Group's main markets are Malaysia, Indonesia, Singapore, Thailand and Cambodia. With over 39,000 employees in 14 countries, CIMB Group offers a full range of financial products and services covering consumer banking, corporate and investment banking, Islamic banking, asset management, wealth management, insurance and Takaful, and private banking through their retail network of over 1,100 branches in ASEAN. For more information, visit www.cimb.com.
About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure at the convergence of the cloud and connectivity, creating seamless, secure, context-aware experiences for a connected world. More information about HP (NYSE: HPQ) is available at http://www.hp.com