Bangkok--23 Mar--Thai AirAsia
Thai AirAsia, today announced its plans to realign its connectivity from the Chiang Mai hub. The initiative will see Thai AirAsia withdrawing services between Chiang Mai and Singapore as of 21 May 2012. More connectivity will be allocated for a new route between Chiang Mai and another destination in Southern China.
AirAsia will offer guests who hold bookings after 21 May 2012 an alternative travel option at no additional cost to mitigate the inconvenience caused as a result of the route withdrawal. All affected guests will receive an e-mail stating options made available to them, including a full refund, or a credit shell option, which can be used to purchase AirAsia tickets. The credit shell will be valid for 90 days after date of issue.
The withdrawal is put in place to improve operating cost efficiencies and enable the low-cost carrier to focus on its goals of launching a new international route from the Chiang Mai hub this year.
Tassapon Bijleveld, CEO of Thai AirAsia said “This initiative will strengthen AirAsia’s connectivity and ability to offer affordable travel options to more unique destinations and routes. This exercise will provide room for us to focus on connecting Chiang Mai to Southern China. We will ensure all affected passengers will be taken care of and look forward to ensuring our passengers will be able to enjoy the most convenience and lowest fares”, said Tassapon.
For more information and for additional assistance, please contact the Call Center at 02-515-9999 or visit www.airasia.com.