DHL enters into a two-year contract with SCG in Thailand

Bangkok--4 Apr--Hill & Knowlton DHL enters into a two-year contract with SCG in Thailand Provides international express transport services of documents and parcels for SCG in Thailand DHL Express, the world’s leading express service provider, entered into a multi-million baht, two-year master contract with SCG to provide international express transport services of documents and parcels for SCG in Thailand. SCG is a leading company in Thailand and ASEAN with five core businesses focusing on chemicals, paper, cement, building materials and distribution, and comprises over 200 companies within these five focus areas. Under the agreement, DHL Express Thailand will be providing time-definite services for time-sensitive shipments which will not only simplify delivery but reduce unnecessary paperwork and optimize internal work processes. The contract will start from March 2012 and will run through to 2014. The strategic partnership will assist SCG in streamlining its B2B and consumer marketing activities by leveraging DHL’s global network connecting over 220 countries and territories. Chananyarak Phetcharat, Managing Director, DHL Express Thailand and Indochina, commented, “SCG is one of the leading companies in Thailand and we are humbled by the trust that SCG has in us. DHL's proven industry expertise and the ability to provide quick, reliable and consistently high-quality service to our customers are the decisive factors in acquiring the contract. As SCG’s trusted Provider of Choice, our portfolio of international express delivery services can be customized to suit the needs of each SCG business unit, giving SCG greater flexibility and enabling the Group to focus on its core capabilities as well as to better manage their resources.” “This is a great win for us and a good endorsement of DHL’s capabilities, professionalism and the strategic advice that our team provides. We are confident that with our best-in-class customer service, extensive global network and market leading transit times, it will provide SCG with the additional edge when it looks to reach out to more customers,” added Ms Yasmin Aladad Khan, Senior Vice President for DHL Express, Southeast Asia Aree Chavalitcheewingul, Vice President - Corporate Administration of SCG, said, “It is a privilege to work with such a dedicated and professional DHL team. Our growing association with DHL reflects our confidence in their expertise as the world’s leading logistics company. This agreement will also allow us to focus on our core business priorities. We are looking forward to working closely with DHL to increase our capacity to serve a larger client base and to ensure high-quality customer deliveries.” DHL has put in place a dedicated customer service team to provide 24 hours of support to SCG. SCG will also be able to leverage on DHL’s online tracking system to gain full visibility on every step of the whole transport process, where all the relevant delivery data will be fed into the customer's track and trace system. Media Contact: DHL Express Thailand Parichart Pramukkul Marketing Manager Tel: 0-2345-5622 Fax: 0-285-5524 Email: [email protected] Hill & Knowlton Strategies (Thailand) Orawan Chuenwiratsakul Tel: 0-2627-3501 Fax: 0-2627-3510 Email:[email protected]