Bangkok--13 May--Mitsubishi Motors
Mitsubishi Motors sent the Thai technician from V.M.S. Car Sale to participate in the Mitsubishi “Global Service Technician Contest 2015” in Japan, which the Thai technician won the second runner in the competition. Mitsubishi is continuing to improve after sale service quality and technician skill for customer satisfaction.
Mr. Morikazu Chokki, President and CEO of Mitsubishi Motors (Thailand) Co., Ltd. unveiled that Mitsubishi has sent Thai technician to join the Mitsubishi world competition “Global Service Technician Contest 2015” which held in Japan and won the second runner from competition.
The Global Service Technician Contest 2015 arranged in Tokyo, Japan is the Mitsubishi technician skill contest in global level. There were 11 technicians from 10 countries joined the competition; Thailand, Japan, China, Philippines, Vietnam, Israel, Russia, UAE, Australia and Chili. Mitsubishi Motor Thailand has sent Mr.Tanakorn Sinjit, technician from V.M.S. Car Sale Co., Ltd., the winner from the 14th Mitsubishi After Sales Skill Contest in 2014 to compete in the competition together Mr. Anucha Boonsuwan, the Manager of Training & Publication Division Mitsubishi Motors Thailand as the team leader and coordinator in the world contest. The contest has separated in 3 contents which are periodic inspection, trouble shooting of engine & fuel system and trouble shooting of chassis and body electric & electronic within 60 minutes. The team did good score from various contents and won the second runner after Japanese and Philippine team.“This year, Mitsubishi will not only give more importance to the sales operation but we also concentrate to strengthen after sales service, as well as the highest quality of spare parts. The company recognizes that after-sales service is a key factor that has influenced to customer purchasing decisions and supported the product a distinctive and contributes to customer satisfaction and also affects to customer retention and re-purchases decision as well. Thus, it is important to improve the after sales employee’s skills to be ready for service. Getting the second runner award in the Global Service Technician contest 2015 proves the performance and quality of our dealer technician which meet the world standard. We are continuing to improve aftersales operation of our dealers in order to develop our brand confident and customer satisfaction”. Mr. Chokki stated.
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