Bangkok--3 Sep--Thai Airways Thai Airways International Public Company Limited held a ceremony to recognize employee achievement during its “Employee Awards and Recognition Ceremony 2005/2006,” which included THAI’s Customer Services Superstar Club, Leader Award, and Employee Honesty Award. These projects recognize the efforts of employees under Inflight Services, Ground Customer Services, and Ground Support Equipment Services who have been praised by passengers. A total of 80 people received awards during the ceremony, which was presided by ACM Narongsak Sangapong, THAI’s Executive Vice President, Corporate Secretariat Department, and also attended by Mr. Chanchai Singtoroj, THAI’s Executive Vice President for Human Resources Development, and Management, at THAI’s Head Office. ACM Narongsak Sangapong, THAI’s Executive Vice President, Corporate Secretariat Department, said that all 80 employees who have received recognition in the Employee Awards and Recognition Ceremony 2005/2006 were chosen by a selection committee on employee satisfaction, with representatives from various organizational functions, and their immediate supervisor. Employees who receive these awards have exhibited excellence in their field of work and provided superior passenger service, creating passenger satisfaction of the services rendered. As well, they provided service that was above passenger expectations, which resulted in praise from passengers through a letter of appreciation. In addition, these employees showed honesty and diligence to their jobs and themselves, which are important characteristics in job performance and are important to the company’s good corporate identity. The company places high level of importance on passenger services, through service that is warm, gentle, and friendly at every level, in all ways that are Thai. This communicates the importance that THAI places on customers, based on the company slogan “Smooth as Silk” so that THAI may become customers’ “First Choice Carrier with Touches of Thai.” Mr. Chanchai Singtoroj, THAI’s Executive Vice President for Human Resources Development, said that the company organized the Leader Award and Employee Honesty Award in order to boost employee efforts, which began with the Customer Services Superstar Club in 1999, in recognition of employees working in the area of passenger services. Statistics are gathered with names of employees who have received letters of appreciation from passengers. This year, a total of 38 employees under Inflight Services and 18 employees under Ground Customer Services have received Customer Services Superstar Club Awards. The Leader Award began in 2004 in order to encourage employees and their superiors, especially Inflight Managers and Air Pursers who supervise inflight services to be exceptional team leaders on board the airplane. This creates quality in service provision, resulting in passenger satisfaction, which is one of the reasons why passengers choose to fly with THAI. This year, there are 10 employees from various ranks in the company, who received the Leader Award. The Employee Honesty Award began in 2002 in order to encourage employees to be honest and serve as good role models to fellow employees in the organization. Selected employees worked under Ground Support Equipment Services and were chosen for collecting and returning passenger items to their supervisor, which creates a positive corporate image. This year, a total of 14 employees were selected. A total of 80 employees received recognition this year, from all 3 projects.