Bangkok--6 May--Aziam Burson-Marsteller
FedEx China won title for the first time; Six other APAC markets honored
FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company, has been named a Trusted Brand by readers of Readers Digest across the Asia Pacific region.
In this year’s Readers Digest Trusted Brands in Asia survey, FedEx won the Gold Award for the sixth consecutive year in the overall Asia regional category of the Airfreight/Courier Service division. For the first time, FedEx is a Gold Award winner in the mainland China market. Six other Asia Pacific markets, including Hong Kong, Malaysia, Singapore, the Philippines, Taiwan, and Thailand also won the Gold Award title.
“It is an honor for FedEx to be recognized as a trusted brand and reliable business partner by customers in this region for six years in a row. FedEx has always been focused on making every customer experience outstanding since we established operations in Asia 25 years ago,” said David L. Cunningham Jr., president of FedEx Asia Pacific. “The results from this year’s Readers Digest Trusted Brands in Asia survey reflects FedEx success in delivering and anticipating what customers want.”
Inaugurated in 1999, the Readers Digest Trusted Brands in Asia survey is the region’s most comprehensive survey which seeks to identify Asia’s most trusted companies that represent genuine consumer recognition and seal of approval. In addition to trustworthiness and credibility, the survey also measures the companies’ commitment to innovation, quality of services/products, corporate values, understanding of customer needs as well as corporate social responsibility. The Airfreight/Courier Service division of the Trusted Brands awards was established in 2004.
8,000 consumer responses were received and analyzed in the 2009 Readers Digest Trusted Brands in Asia survey, of which 50% was received through a mailed questionnaire to subscribers of Readers Digest and the other half through a phone survey. The survey was conducted by an independent international research company Nielsen.
About FedEx Express
FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee[1].
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $38 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 290,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit news.fedex.com.
NOTE TO EDITORS: FedEx press releases are available on the World Wide Web at news.fedex.com.
For further information, please contact:
Patsy Koh
Senior Corporate Communications Specialist, FedEx South Pacific
Tel: +65 6390 5574
Email: [email protected]
OR
Aziam Burson-Marsteller:
James Best or Supawadee Srirojpinyo
Tel: 02 252 9871
Email: [email protected] or [email protected]
[1] Subject to relevant terms and conditions