Bangkok--21 May--AIRASIA
AirAsia flights from Bangkok originally scheduled to depart earlier than 7am. (Bangkok time, GMT+7) on May 21 until May 22, will be rescheduled to depart at 8 a.m. While flights originally scheduled to depart from 7am — 7.49 am will be delayed approximately 1.30 hour. Lastly, flights originally scheduled to depart from 7.50 a.m onwards will operate as normal (FD3023 Bangkok to Phuket onwards). Guests will be notified by sms. Guests are advised to visit www.airasia.com> or call the airline for more info about their flights. The airline’s The reschedule is due to the curfew imposed by the Thai government in the Greater Bangkok area and other 23 provinces in Thailand from 9 p.m. today to 5 a.m. From May 21 to May 22.
AirAsia’s check-in counters at Suvarnabhumi International Airport in Bangkok will open at 6 a.m during the curfew. Guests who need to travel to and from the airport are required to show their identity cards and related travel documents to the authorities at various checkpoints in the city.
AirAsia reassures guests that their safety is the airline’s priority and that it is complying with guidelines to ensure the safety of guests.
All affected guests of AirAsia are given the option to reschedule their flight or choose a new route. Guests are requested to call the airline or visit the airline’s sales offices or counters for flight changes.
Change of flight schedule is free of charge for any affected guest whose original travel date is on May 20 — June 7 with the new travel date set within one month from the original travel date and if the guest flies on the same route. Guests may also opt to change their route and postpone their flight up to three months from the original date of travel subject to payment of price difference in fares, if applicable. . Seats are subject to availability.
AirAsia advises its guests to provide time allowance in their travel to the airport due to various stops at check points and possible heavy traffic. AirAsia check-in counters close 45 minutes before departure time.
Guests are advised to frequently check www.airasia.com> for updates and to contact the airline at +662 515 9999 for queries and detailed flight schedule. AirAsia regrets any inconvenience caused by the cancellation of flights.